We are seeking an experienced dispatcher to join our logistics team. Experience with Flatbed Trailers is preferred. The ideal candidate will play a crucial role in managing the supply chain and ensuring that goods are transported efficiently and effectively. This position requires strong organizational skills, the ability to multitask, and a commitment to maintaining high standards of service.
The Logistics Coordinator is expected to provide guidance and alternatives to clients to ensure shipments move quickly and efficiently from origin to destination.
Duties
* Coordinate and monitor supply chain operations to ensure timely delivery of goods.
* Manage logistics processes including transportation, inventory management, and warehousing.
* Communicate with suppliers, vendors, and internal teams to resolve issues and optimize logistics strategies.
* Prepare and maintain accurate shipping documentation and records.
* Analyze shipping costs and identify opportunities for cost reduction.
* Track shipments and provide updates to stakeholders regarding delivery status.
* Ensure compliance with regulations and safety standards related to transportation and logistics.
* Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
* Perform driver check-ins at day’s end to ensure complete and accurate paperwork completion.
* Distribute, collect and review work orders for proper day’s end data entry.
* Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
* Interact with customers, sales, project management team, drivers and technicians, sub-contractors, other divisions and departments as required.
* Work to optimize schedule to deliver maximum output; field incoming calls and emails from customers.
* Manage customer complaints and concerns.
* Attend meetings as required.
* Other duties as directed or required.
* Compliance with all regulatory requirements.
This position requires attention to detail, quick problem-solving skills, and adaptability to changes. This includes accurate records, follow-ups with sales reps/customers on returns, and cross-referencing return documents with physical counts. This role works closely with the operations and accounting departments to ensure precise counts are recorded accurately.
Experience
* Proven experience in logistics coordination or a similar role is preferred.
* Experience with Flatbed Trailers and loads preferred.
* Strong understanding of supply chain management principles.
* Excellent communication skills, both verbal and written.
* Proficiency in logistics software and Microsoft Office Suite.
* Ability to work independently as well as part of a team in a fast-paced environment.
* Strong problem-solving skills with attention to detail.
* Previous experience in a high-volume, high-paced environment.
* Organizational skills are a must.
* Attention to detail is a must.
* Previous experience with negotiations.
* Knowledge of customs clearance practices (PARS, PAPS, etc.).
* Able to handle stressful, time-sensitive situations.
* Logistical problem-solving skills.
Job Type: Full-time
Pay: $18.00-$22.00 per hour
Schedule:
* Monday to Friday
* On call
* Weekends as needed
Experience:
* Dispatching: 1 year (preferred)
Work Location: In person
Expected start date: 2024-11-18
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