JOB PURPOSE As a Field Service Engineer, you will conduct field site investigations, provide technical support and deliver high-quality reports on Partial Discharge (PD) activity in high-voltage assets. You'll also be part of the team that installs and commissions monitoring systems, ensuring client satisfaction and operational excellence. WHAT YOU WILL BE RESPONSIBLE FOR Site work: Installation, testing and commissioning of IPEC monitoring systems in substations. Partial Discharge investigation using specialist equipment to detect and locate sources of PD in HV assets. SLA framework and maintenance works on monitors permanently installed in substations as part of IPEC SLA Framework/maintenance agreements. Client facing service & support: Analysis of field test results and preparation of technical reports for clients. Regular analysis and reporting online customer PD data. Communicate directly with customers coordinate test procedures and planning. Contribute to the advancement of IPEC's Partial Discharge understanding and theory. Collaborate with the IPEC Research and Development team to support testing and trials of new technologies. Working Relationships: As part of the Services & Support Team, the Field Service Engineer reports directly to the Services Manager. Internally, key relationships will be established with colleagues from the Services & Support, Sales and Marketing, and Research & Development teams. Externally, the Field Service Engineer will engage with IPEC's clients globally, including major Distribution Network Operators and large industrial organisations. WHO WE'RE LOOKING FOR The ideal candidate will have: a degree in Electrical engineering, other Engineering or related applied sciences (essential) Excellent troubleshooting, problem-solving and analytical skills (essential) Able to self-manage workload and to work remotely for periods of time Methodical, reliable and trustworthy Flexible and responsive in working patterns and hours, comfortable working independently Competent written and verbal communicator Have a strong sense of client relationships, customer services and support Demonstrate an ability to learn and an interest in developing a career in the Power Industry with an option to specialise in Substations and Partial Discharge impacts on the systems Be willing to travel over 50% on field within UK and globally Hold a full clean UK driving licence WHY JOIIN US In addition to joining a growing and lively business, IPEC offers a range of benefits to it's people, including but not limited to: 25 days annual leave, plus bank holidays buy/sell holiday scheme Reimbursement of any professional membership fees Continued professional development opportunities Enhanced Paternity and Maternity Pay Generous Sick Pay Scheme WHAT WE BELIEVE IN We won’t be ruling anyone out based on factors such as but not limited to ethnicity, religion, sexual orientation, gender identity, disability etc. The only criteria for differentiating candidates is based on us judging who can best perform in the role based on their skills and experience demonstrated.