As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home. You'll have a vitally important part to play in creating a positive and friendly environment, answering phone calls, greeting visitors, managing the reception area, and carrying out administrative tasks.
Main duties of the job
The role of Receptionist at Barchester care home is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. You may also be required to carry out some administrative tasks, like typing, photocopying and filing. You'll need to be professional, caring, courteous and well organised, and take a real interest in our residents.
About us
Barchester Healthcare is a leading provider of care home services in the UK, committed to delivering high-quality care and support to its residents. The company operates a network of care homes across the country, offering a range of residential, nursing, and dementia care services.
Job responsibilities
ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
Person Specification
Qualifications
* No formal qualifications are required, but you will need a good telephone manner and strong communication skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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