Job Description
The Bloomsbury Hotel is looking for an exceptionally talented Director of Food & Beverage. To effectively manage the Food and Beverage team to ensure a standard of service that meets and exceeds guest’s expectations while achieving and surpassing profitability and revenue goals for these areas. Moreover, to provide excellent guest service and genuine hospitality by creating memorable luxury experiences in line with the hotel and company standards. To anticipate guests needs and deal with all enquires in an efficient, friendly, and professional manner.
Responsibilities include:
* Ensure the smooth running of the Food & Beverage outlets, ensuring the highest levels of customer service
* Fully aware of the day’s business, arrivals, departures and conferences and to ensure proactive planning takes place to ensure the guest’s expectations are met
* Dealing with all guest requests in a timely and professional manner
* Ensuring you engage with the teams and ensure an exceptional working environment
* To ensure that you align with the senior management team to drive excellent cross department communication
The Perks of working for The Bloomsbury Hotel:
* TripAdvisor Incentives
* Upselling incentives
* Holiday allowance increasing with length of service up to 25 days
* Free meals on duty
* 50% discount when dining with The Doyle Collection
* Discounted rates when staying in our hotels
* Training dedicated to personal development
* Cycle to work scheme
* Discounts in selected stores and online shops
* Life Insurance and Company Pension
* Complimentary uniform and dry cleaning
* One paid volunteering day per year
* Free access to the Employee Assistance Programme
* Hotel Incentives and rewards
* Staff summer parties, Christmas parties and regular team get togethers
* Refer a Friend bonus scheme
The Bloomsbury, London
Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence.
The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.
We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.