Job overview
Surrey Downs Health & Care
An exciting opportunity has become available within the East Elmbridge Community Nursing Team, a recognised finalist in the 2023 Nursing Times Awards.
We are looking for a highly motivated, enthusiastic and passionate individual to join our integrated community nursing team, based out of Molesey Hospital. If you think you’ve got what it takes to join our pioneering team then please do get in touch.
Main duties of the job
The dedicated Healthcare Assistant is meant to work within the East Elmbridge Community Service alongside registered community nurses on twilight duty. The role involves providing care to housebound patients across Surrey Downs Health & Care localities. Your responsibilities will include delivering clinical interventions as delegated by senior team members, following personalised care plans, and providing personal, social, and emotional support to patients. You will also promote patient health and well-being, educate family members, maintain accurate records, and assist with administrative tasks. Strong teamwork, effective communication, safeguarding, and contributing to the Surrey Downs Health & Care Clinical Governance and Risk Management strategies are essential. Additionally, you will ensure a safe and efficient working environment.
Working for our organisation
Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:
1. The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
2. CSH Surrey
3. Epsom and St Helier’s University Hospitals NHS Trust
4. Surrey Council County
Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.
It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.
In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.
Detailed job description and main responsibilities
Clinical
5. Primary responsibility will be to work with a registered community nurse on twilight duty for housebound patients in their own homes across Surrey Downs Health & Care localities – you will also be required to undertake clinical interventions as delegated by a senior team member
6. Work as part of the team in the delivery of patient care, within the agreed guidelines
7. Treat all patients as individuals, respecting their privacy and dignity at all times
8. Follow individualised care plans devised by a senior team member and assist patients with personal, social, practical and emotional support as recorded
Health Promotion
9. To assist in the promotion of the health and well being of patients
10. Be involved in supporting, informing and educating family/carers where appropriate
Administration and Clerical Duties
11. Maintain accurate and clear record keeping
12. Participate in clerical duties as required by the team
13. Take and record telephone messages, respond and liaise appropriately
14. To be responsible for maintaining data entry and other record keeping
Team Working
15. Maintain regular contact with the senior team member and communicate all relevant issues regarding patient progress
General
16. Be able to work confidently at all competencies required for the role indentifying any areas of learning need to the senior team member as soon as they arise
17. Work in co-operation with all other professionals and agencies involved in the care of the patient
18. Be aware and act upon, where necessary, the procedures in place to protect vulnerable individuals
19. Participate in the Surrey Downs Health & Care Clinical Governance Strategy
20. Participate in the Surrey Downs Health & Care Risk Management Strategy
21. Undertake any such other duties as may be required from time to time as are consistent with the responsibilities and scale of this post
22. Maintain safe and efficient office environment e.g. tidy, hazard free
23. Have responsibility for the health, safety and welfare of self and others in the working environment and to follow safe working practice
24. Co owners are employed to work within Surrey Downs Health & Care localities and may be reasonably requested to move base temporarily or on a more permanent basis, as requested by service needs
Person specification
Qualifications
Essential criteria
25. Willingness to work towards NVQ Level 2
26. Willingness to learn new skills required for this post e.g. phlebotomy
Desirable criteria
27. NVQ in Care Level 2 or equivalent qualification/course
28. Working towards an NVQ in Care Level 3 or equivalent
Experience
Essential criteria
29. Previous experience of caring for patients
Desirable criteria
30. Previous health care experience
Skills
Essential criteria
31. Ability to work unsupervised and show initiative
32. Good interpersonal skills
33. Basic numeracy skills
Desirable criteria
34. Clinical competencies as appropriate to the role
35. Computer skills
Other
Essential criteria
36. Reliable
37. Car driver with clean UK licence
Desirable criteria
38. Adapt positively to changes in working practices and patterns
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
NameNicole SmithJob titleOperational ManagerEmail addressTelephone number07387139290