The Newcastle upon Tyne Hospitals NHS Foundation Trust
An excellent opportunity has arisen for a Clerk Receptionist to join our admin team in the Dental Hospital.
* Interview Date: 8 April 2025
* 37 hours 30 minutes/week
Main duties of the job
Working on one of our busy outpatient reception areas within the Dental Hospital.
* There are a total of 21 administration and clerical staff reporting to 5 senior clerical staff over five departments.
* Approximately 250 Dental Undergraduates in total.
* There are approximately 110,000 outpatient attendances per annum.
Job responsibilities
* To provide an efficient and effective administrative service to patients and the multi-disciplinary team.
Person Specification
QUALIFICATIONS
* GCSE in English Grade C or equivalent or
* NVQ Level 2 or equivalent.
* ECDL
* RSA 1 or 2 or equivalent.
SKILLS
* Very good keyboard skills.
* Good communication and organisational skills.
* Accuracy and attention to detail.
* Good interpersonal skills.
* Able to prioritise workload.
* Excellent telephone manner.
EXPERIENCE
* Previous experience in a customer care role within an office-based environment.
* Working within NHS or hospital environment.
KNOWLEDGE
* Good working knowledge of Microsoft Office.
* PAS / eRecord.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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