Job summary
NHS Sussex ICB ambition is to create an inclusiveworking environment which reflects our commitment to celebrate and promotediversity for all groups. We are particularly under-represented in staff fromBlack, Asian, and Minority Ethnic (BAME) and disabled communities and activelyencourage and welcome applications from these communities. Furthermore,we welcome applications from reservists and ex-armed forces as we recognise thebenefits of the values, skills, training and experience that they bring to theirwork with us.
We encourage all applicants to sharetheir equality information with us confidentially during the applicationprocess so that we can statistically monitor how fair and equitable ourrecruitment process is and how well we are reaching applicants from diversecommunities and identify where we need to improve. This information isremoved before shortlisting.
The post holder will play a key roleacross the CHC service, working within the remit of the National Framework forContinuing Healthcare, to deliver an effective, efficient and equitable serviceto the people and populations of Sussex.
Prior knowledge of CHC would bebeneficial, but is not essential for this role, as you will work within anexperienced and supportive team who will support you to develop the relevantknowledge required.
Main duties of the job
However, the post holder should be a Registered Nurse, have experience of working within health or care, and will need excellent verbal and written communication skills, as you will be required to work closely with patients, families, carers and other external partners.
As a Practitioner, your role willinclude completing reviews for nursing home residents who are in receipt ofFunded Nursing Care (FNC) You will work closely with nursing home staff toensure reviews are undertaken in atimely fashion and ensuring a good standard of care is being delivered.
As this is a hybrid role theseassessments can be completed virtually (either from the work office or home) orwithin the community in nursing homes. Therefore, you will need to be able totravel to support with your role. Due to the hybrid way of working you will behighly motivated and have the ability to work independently, but also as partof a team.
You will be supported to develop thenecessary skills and experience to work across the whole pathway, safely,confidently and effectively. NHS Sussex is strongly committed to yourdevelopment, and through a structured 1:1 and appraisal system, will work withyou to recognise and create a plan to meet your development needs. There willbe the opportunity for career progression within the wider CHC Team.
For an informal discussion pleasecontact Diane Jeffery. Clinical Team Leader.. Telephone 0738 7050773
About us
NHS Sussex ICB are committed toenabling team members to work in an agile and flexible way. We adopt a flexiblefirst approach to working patterns. We empower our people to work where, when,and how they choose with minimum constraints to support their wellbeing tosustain good work life balance and to optimise performance and delivery.
We celebrate diversity and promote equalopportunities; we are committed to challenging and eliminating racism and otherforms of discrimination and advancing and promoting equality of opportunity inthe provision of services and creating an inclusive environment for allemployees. We believe that everyone has the right to be treated with dignityand respect.
Flexible working requests will beconsidered for all roles.
Agile working isnot just related to working from different locations or at different times. Itis about effectively utilising technology to improve work practices and to workdifferently to increase our overall effectiveness to improve health outcomes forour population.
Should you require a reasonableadjustment to our recruitment process please contact the Recruitment Team at to ensure that measures can be put in placeto support you.
NHS Sussex has committed to achieving Net Zero Carbon emissionsby 2045. As a member of staff you will be encouraged and supported to implementnew ways of working that will help us achieve that goal.
Working for us - Sussex Health and Care (
Job description
Job responsibilities
The post holder will support the CHC Team by providing a coordinated approach to the operational functions of the Front Door. This will include the management of new referrals received via the CHC portal, liaising with the wider communities and other professionals as required, and progressing referrals through the CHC assessment process.
The role will also include any duties commensurate with a Band 5 clinical role, such as assisting with Fast-Track referrals, case management, FNC reviews and applying the National Framework for Continuing Healthcare across Sussex. This will be in line with the pan-Sussex standard operating processes and procedures and ensuring compliance with the National Framework for NHS Continuing Healthcare and Funded-Nursing Care.
ENGAGING PEOPLE/KEY WORKING RELATIONSHIPS
The post holder will be expected to develop strong working relationships with patients and their
Families or representatives, members of the AACC Team, ICB staff, Local Authority colleagues,
Care providers, voluntary and independent sector staff.
Assisting and supporting individuals and representatives in relation to the Continuing Healthcare process
Communicate information, risks and issues, including briefings and reports to line manager or relevant point of escalation, such as Team Lead.
Works closely with care providers involved in delivery of the service to CHC funded patients.
Works in partnership with all appropriate stakeholders and participates in multi-disciplinary and inter-agency working in partnership with the individual
Respects the professional opinions of all those involved in the assessment process and demonstrates leadership as part of the integrated system.
Actively listen to people and their representatives and has the ability to work empathetically and
Sensitively with individuals along the Continuing Healthcare pathway and seek to treat them with respect and dignity
Deliver the role in a way which is led by the individual and has the ability to work collaboratively with Health and Social Care practitioners and patients, families of patients and carers, whilst being respectful of individual beliefs and opinions
Person Specification
Qualifications
Essential
1. A Professional qualification or degree in a relevant discipline or equivalent relevant work experience.
2. Good GSCE/O level passes in English and Maths, or equivalent
3. Typing and ECDL or similar computer qualifications
4. Evidence of further education and/or development.
Skills & Capabilities
Essential
5. Able to build purposeful relationships with others in order to influence.
6. Ability to make logical decisions
7. Ability to explain complex information clearly in both verbal and written format.
8. Evidence of organisation and project management skills
9. Able to analyse problems, situations and information.
10. Ability to prioritise and co-ordinate workload of self and others
11. Excellent interpersonal, communication and listening skills.
12. Negotiating, influencing, facilitation skills, ability to exercise tact and diplomacy
13. Able to work flexibly with some autonomy within broad framework.
14. Ability to work under pressure in a busy working environment and able to multi-task
15. Good presentation skills, able to communicate concepts to a range of audiences
16. Good level of numeracy, having the ability to spot inconsistencies or errors in data through validation and analysis
Effort
Essential
17. A team player with a high level of self-motivation and a strong desire to motivate others
18. Has the ability to act independently once priorities have been established or when required to do so.
19. Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
20. Adaptable approach and ability to remain calm under pressure
21. Good communicator
22. Resilient able to deal effectively with contentious situations.
23. Professional, calm and efficient manner
24. Commitment to continuing professional development
25. Positive and flexible approach to work
Experience
Essential
26. Knowledge of Clinical Commissioning Groups
27. Knowledge of NHS.
28. Knowledge of National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.
29. Knowledge of Data Protection Act and its application, observing the need for confidentiality in the handling of patient identifiable information at all times
30. Demonstrable experience in dealing with the public and dealing with sensitive and confidential information, complaints or mediation
31. Advanced competence in MS Office, particularly Excel and Access, including using formulas, designing database and presentation preparation.
32. Experience of managing a team and complex office systems
33. Previous supervisory experience
34. Experience of working with computer-based administration systems
35. Experience of working to tight deadlines and in a busy and pressured environment.
36. Experience of working in a multidisciplinary/multi agency environment
37. Demonstrable experience of working in an NHS organisation