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Sector: Engineering
Role: Professional
Contract Type: Permanent
Hours: Full Time
About Network Rail
Join Our Team at Network Rail!
Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
Brief Description
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. As part of the Digital, Data, and Technology (DDaT) directorate, you have a unique opportunity to enable our customers and industry partners with modern and transformative technology. You shall conduct administrative and complex technical activities to progress complaints and network alarms, working directly with remote management platforms and field-based maintainers to restore service and resolve technical failures within agreed operational service agreements.
About the role (External)
What will you be doing?
* Monitor and manage the entire Network Rail IP and Data estate.
* Respond to alarms in a timely fashion, raising tickets and providing analysis.
* Support the incident management process, escalating where required.
* Review the quality and performance of IP/data related assets and propose corrective action as required.
* Carry out approved change requests relating to the operational management of the IP network.
* Check and verify configurations of router and switch hardware within the event management arena.
* Maintain Network hardware configuration, supporting approved IOS updates where applicable.
* Implement and control incident management facilities.
What essential skills and experiences are required?
* Relevant Degree, or able to demonstrate equivalent competence.
* CCNA certification. Knowledge of Cisco routers, switches and firewalls.
* Substantial IP Network engineering or Operations experience.
* A detailed understanding of the maintenance of IP network assets.
* A good knowledge of the relevant technical, security, safety and performance standards.
* Willing to work in a 24/7 shift pattern.
* Knowledge of other vendor IP equipment, Cisco Prime, ASA & Juniper firewalls, Protocols (esp MPLS), VRFs and layer 2/3 VPNs.
* Understanding and experience of railway infrastructure maintenance.
* Experience of undertaking engineering assurance activities, including competence assessment.
Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities. We’re proactive in empowering employees with the knowledge to help them progress. We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.
Your health, wellbeing and benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe, that should come first. We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing.
We have a range of benefits including:
* 28 days annual leave entitlement.
* My benefits – Our discounted online shopping site.
* A range of discounted offers including childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership and other benefits.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
What Diversity and Inclusion means to us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
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