Telesales Executive NO COLD CALLING - Training Provided
Location: Chester
Salary: £24,000 - £25,000 basic, dependant on hours, plus uncapped commission (Full Time OTE £700-£1,200 per month)
FT Hours: Monday to Friday 09:00am start - staggered finish times of 17:30/18:00/18:30/17:30 & 16:00, shift pattern also Includes 1 to 2 weeks of late shifts 11:30 - 19:30/12:00 - 20:00. 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 10:00 - 20:00 & Thursday 10:00 19:30 also 37.5hrs.
PT Hours : Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts
About Us:
Money Expert is an independent financial comparison company based in Chester, and we're expanding our team! Were looking for enthusiastic and driven Sales Agents to join our vibrant call centre. Youll be working with warm leads generated by customers researching their options online and requesting call-backs no cold calling involved.
Are You A Natural People Person? We Want You for Our Telesales Team! If youre the type of person whos always chatting with people, making connections, and building relationships effortlessly we want to hear from YOU!We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team
What We Offer a Telesales Executive:
Competitive base salary with uncapped commission - plus performance based increases
Team outings, regular competitions, and spot prizes
Referral bonuses
28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service
Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally)
Continuous support and training
Company pension plan
Wellness & Wellbeing program for you and your family
Cashback scheme
Christmas and New Year shutdown
Additional personalised benefits
On-site parking
Key Responsibilities of a Telesales Executive: Reach out to existing and previous customers to renew their energy contracts
Evaluate customer satisfaction with their current supplier and suggest alternatives if needed
Consistently meet and exceed set targets and objectives
Respond to customer inquiries and address objections
Maintain a high standard of customer service
Skills & Experience Required For A Telesales Executive: Experience in Commercial sales is desirable but not essential (training provided)
Strong fact-finding and problem-solving abilities
Experience in outbound calls, particularly in telesales or call centres desirable but not essential, anyone in hospitality, retail, real estate, customer service or similar industries
Ability to manage a busy and varied workload effectively
Excellent communication skills
Track record of success in Telesales or similar roles, with a focus on target achievement
Target-driven with a commitment to delivering excellent customer service
Comfortable working in a fast-paced, target-oriented environment
Ability to build strong relationships with customers and colleagues
Motivated and outgoing, with a positive impact on team morale
Adherence to GDPR guidelines and maintaining high call quality standards
Equal Opportunities:
At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Ready to Join Us?
If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team.
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