Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you’re proud of, whether that’s your passion for making a difference, focus on others’ well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community. In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people’s wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for a CI Support Agent to join Norgine The person holding this position will report to Senior Operations Change Manager. The CI Support Agent role is part of the Continuous improvement team of the site and is responsible for supporting and representing the team on the shopfloor. They act as support to all shopfloor activities that aim the increase of productivity of the site. They will work directly with operators, line runners, team leaders, shift leaders and technicians to implement improvements and sustain them. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us. Requirements Coach Visual Management Performance boards to ensure it is filled properly Support OEE Tool kit implementations and sustainability Data gathering to support analysis being done on OEE losses, waste, quality problems, safety problems, etc Implement, train and make sure all standard of works are followed. Deliver technical and soft training to Shopfloor Support CIL implementation and sustainability (clean, inspection and lubrication) Communicate and update performance board of the line with key data related to main KPI’s - OEE losses, waste, quality and safety problems, etc Coordination of all RCPS (Root Cause Problem Solving) activities during shift. Perform training and support implementation and control status. 5S training, support implementation and sustainability Act as link to operators and engineers to implement autonomous maintenance and troubleshooting methodology Ensure all meetings for Performance Management work as designed – Shift handover, DOR, SIC, Process confirmation, etc Support the implementation of Continuous Improvement methodology Champion for Norgine Production System (NPS) Accountabilities: Make sure performance boards are routinely completed and are correct Ensure OEE tool kit is filled correctly Ensure Standards are followed Have all employees trained on technical and soft skills needed CIL are properly followed and completed Update all boards with all KPI data Coordination RCPS on shift 5S Autonomous maintenance and troubleshooting in place Performance meetings working as designed Support CI implementation Skills & Experience required: Production line experience in Pharmaceutical, food, or chemical environment A sound of knowledge of GMP, GDP and Pharmacovigilance principles Application of Health and Safety principles. Basic Training skills. Basic analytical skills with drive to implement improvements Ability to work to stretching targets Awareness of, and experience of a KPI focused environment IT skills (Basic) Personal Attributes: Demonstrate behaviours that are aligned to the New Charter 3Ds and Norgine Values Achievement focused and able to work in a direct and often pressurised environment Ability to work to stretching targets Analytical skills with drive to implement improvements Planning and organisational skills Excellent communication and interpersonal skills Problem solving skills, with an ability to see potential problems early and build in suitable contingencies. Excellent team working and team building skills. Ability to interact with people from both technical and non-technical backgrounds. Ability to transform solid thinking into action Openness to change and ability to think out of the box Ability to turn ideas into actions Willingness to take ownership Benefits Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. Sound good? Find out more about the career you’ll have with Norgine, then apply here. LI-PP1