Job summary An exciting opportunity has arisen at Woking and Sam Beare Hospice for a Health Care Assistant to join our friendly community specialist palliative care/Hospice at Home team. The team deliver and continue to develop palliative care services for people facing progressive and life limiting conditions across our catchment area in Northwest Surrey. Our community team consists of Clinical Nurse Specialists, Associate Clinical Nurse Specialists, Paramedics, Registered Nurses, Healthcare Assistants and Specialist Doctors. We work closely alongside out therapy team which includes Occupational therapists, Physiotherapists and Therapy assistants. All our patients and carers have access to Counselling services and the Wellbeing unit. The hospice also has a 20 bed Inpatient Unit. The ability to travel in your own car to visit patients at home is essential. We are seeking a motivated and enthusiastic HCA who is patient focused and passionate about palliative care. Excellent communication skills and the ability to liaise with patients and staff at all levels are essential. The hospice is dedicated to staff development and progression opportunities. The team will mentor, invest, develop, teach, and help the candidate to achieve their goals along their development journey. Main duties of the job To support Patients with palliative or end of life prognosis and their families/carers to achieve their preferred place of care. To work under the supervision of Registered General Nurses, Clinical Nurse/Paramedic Specialists to develop knowledge and expertise in Palliative care whilst providing a timely service. Assisting Registered General Nurses to manage a caseload of patients supporting with personal care visits, telephone calls, bereavement support and symptom management. About us In return for your skills, you can expect to join a caring multidisciplinary team working in a beautiful Hospice in the heart of Northwest Surrey. Our vision is to enable all of those with life-limiting illnesses to live life to the full and to equip them to die with choice and dignity. Woking and Sam Beare Hospiceis a regional charity organisation working closely with itsNHS partners to provide excellent care to patients and their families. Operating from a bespoke building in Goldsworth Park in Woking, the Charity provides inpatient and community services across Northwest Surrey. Goldsworth Park is close to all major road networks and the Hospice offers ample free car parking. Date posted 22 January 2025 Pay scheme Agenda for change Band Band 3 Salary Depending on experience Contract Permanent Working pattern Full-time Reference number B0107-25-0001 Job locations The Goldsworth Park Centre Woking Surrey GU21 3LG Job description Job responsibilities Please see the job description and person specification attached to this advert for the full list of duties and requirements for this role. Job description Job responsibilities Please see the job description and person specification attached to this advert for the full list of duties and requirements for this role. Person Specification Skills Essential Excellent interpersonal and communication skills Ability to motivate and inspire others. Ability to form and maintain professional working relationships. Calm, organised, flexible, approachable, enthusiastic, and punctual. Good working knowledge and application of the MS Office packages. Effective time management and organisation skills Able to manage difficult situations effectively. Demonstrates a flexible approach to pattens of working. Ability to work autonomously and in a team. Ability to respond to changes in patient conditions Ability to prioritise a patients care needs Desirable Experience of working in a palliative care setting Experience of working with patients with a life limiting illness and end of life care. Experience Essential Experience of working in a multidisciplinary team Knowledge of palliative care or relevant experience Knowledge of national, regional, and local policy in relation to quality standards, targets, and improvements initiatives Personal Qualities Essential Excellent interpersonal and communication skills Ability to work collaboratively as part of a team. Self- motivated and confident approach Motivated, flexible, and adaptable individual Car driver/full driving licence Ability to work flexibly over a 7-day period. Willingness to work unsocial hours including weekends and Nights if required. Qualifications Essential Willingness to work towards NVQ 3 (QCF Level 3 or equivalent Desirable NVQ 3 or equivalent Person Specification Skills Essential Excellent interpersonal and communication skills Ability to motivate and inspire others. Ability to form and maintain professional working relationships. Calm, organised, flexible, approachable, enthusiastic, and punctual. Good working knowledge and application of the MS Office packages. Effective time management and organisation skills Able to manage difficult situations effectively. Demonstrates a flexible approach to pattens of working. Ability to work autonomously and in a team. Ability to respond to changes in patient conditions Ability to prioritise a patients care needs Desirable Experience of working in a palliative care setting Experience of working with patients with a life limiting illness and end of life care. Experience Essential Experience of working in a multidisciplinary team Knowledge of palliative care or relevant experience Knowledge of national, regional, and local policy in relation to quality standards, targets, and improvements initiatives Personal Qualities Essential Excellent interpersonal and communication skills Ability to work collaboratively as part of a team. Self- motivated and confident approach Motivated, flexible, and adaptable individual Car driver/full driving licence Ability to work flexibly over a 7-day period. Willingness to work unsocial hours including weekends and Nights if required. Qualifications Essential Willingness to work towards NVQ 3 (QCF Level 3 or equivalent Desirable NVQ 3 or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Woking & Sam Beare Hospices Address The Goldsworth Park Centre Woking Surrey GU21 3LG Employer's website https://wsbh.org.uk/ (Opens in a new tab)