Job summary We are recruiting for a Pharmacy Support Worker who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Duties include dispensing and labelling prescriptions for patients, working in the dispensary serving patients and staff on pharmacy reception and general dispensary administration. Applicants must be keen to learn, hardworking and able to work under pressure. A flexible approach to the above duties is required, together with good communication and interpersonal skills, initiative and the ability to work as part of a team. You will have to undertake NVQ Level 2 in Pharmacy Services. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job You will book in prescriptions and monitor the flow of work To monitor room temperature in the dispensary, CD room and trial room. Be responsible for checking dispensed items in the delivery boxes. Assist with expiry date monitoring in the dispensary. Sort returned drugs, separating items to be credited and those to be discarded, according to procedure. You will be trained to label and dispense medicinal products in accordance with procedure. About us At East and North Hertfordshire NHS Teaching Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: o The Lister Hospital, Stevenage o New Queen Elizabeth II (New QEII), Welwyn Garden City o Hertford County, Hertford o Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 16 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum Contract Permanent Working pattern Full-time Reference number 361-7134179 Job locations Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Qualifications/Training Essential Grade C (GCSE) in English, Maths and Science Able to undertake NVQ Level 2 and complete in 2 years Desirable NVQ level 2 Previous Experience Essential Attention to detail Ability to work as a team Good Customer Service Experience Desirable Previous Reception experience Previous Till experience Experience of training others Previous Cashing-up experience Skills Essential Reliable accurate team worker Able to undertake simple word processing Achieves objectives in timescale set Able to organise self Customer Service Skills Good verbal communication skills Desirable Able to work with minimal supervision Able to maintain electronic database & create spread sheets Able to use initiative Self-motivated Highly accurate worker Able to plan out workload Knowledge Essential Numerate and literate Able to perform simple calculations Able to input data accurately Able to use email system Other Requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Calm under pressure Methodical Organizational skills Person Specification Qualifications/Training Essential Grade C (GCSE) in English, Maths and Science Able to undertake NVQ Level 2 and complete in 2 years Desirable NVQ level 2 Previous Experience Essential Attention to detail Ability to work as a team Good Customer Service Experience Desirable Previous Reception experience Previous Till experience Experience of training others Previous Cashing-up experience Skills Essential Reliable accurate team worker Able to undertake simple word processing Achieves objectives in timescale set Able to organise self Customer Service Skills Good verbal communication skills Desirable Able to work with minimal supervision Able to maintain electronic database & create spread sheets Able to use initiative Self-motivated Highly accurate worker Able to plan out workload Knowledge Essential Numerate and literate Able to perform simple calculations Able to input data accurately Able to use email system Other Requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Calm under pressure Methodical Organizational skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)