Job summary The post holder will work as an integral member of the HR Operations team, supporting other team members with HR service delivery and liaising with appropriate staff and managers to resolve issues as and when necessary.The post holder will provide administrative support in a variety of areas of HR work including producing reports from workforce data, preparing documents, processing orders, photocopying, dealing with enquiriesvia the HR Advice line and inbox and inputting activity data using Trust information systems. This role will require cross site working at all BWC Trust sites. Main duties of the job To provide a support and administrative service to the HR Operations Team. Be able to work autonomously, making judgements and decisions as appropriate, with People Advisor for reference.Understand the timeframe for essential workforce KPI reporting and provide statistical reports from databases on HR information.To provide cover for HR Operations Team colleagues in times of absence and assist others in the team To maintain the highest standards of confidentiality when dealing with sensitive information and treat colleagues sensitively and with compassion.Understand the Trust's key priorities and those of the Department and how these translate within the area/team.Promote equality, diversity and rights, and treat others with dignity and respect to meet the specific needs of those belonging to protected characteristics. About us Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care. Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old. Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation. Date posted 03 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 284-25-6965948-COFM Job locations BCH Steelhouse Lane Birmingham B4 6NH Job description Job responsibilities Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. Job description Job responsibilities Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. Person Specification Qulaification Essential Maths and English GCSE required (Grade 1 to 4 or A to C), A levels, or have Maths and English functional skills at Level 3 Knowledge Essential Experience of HR procedures to provide knowledge of people practice Experience of working as part of a team Excellent communication skills both written and verbal Ability to source information through means such as the internet Excellent customer service skills Desirable Knowledge of the purpose of governance in the NHS Previous secretarial experience Previous experience of working in administration Experience of working in a Health Care Environment PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE Essential Ability to use Microsoft Office ERSONAL SKILLS / ABILITIES AND ATTRIBUTES Essential Ability to work and communicate with people Organised, professional and punctual Other Requirements Desirable Ability to type documents from a recording for extended periods of time Analyitcal and Judgement Skills Desirable Degree of discretion and initiative PERSONAL SKILLS / ABILITIES AND ATTRIBUTES Essential Tactful and diplomatic and can demonstrate a professional telephone manner Highly motivated to provide a good quality service Ability to deal with own workload and frequent interruptions Adaptable, flexible and reliable Demonstrate alignment with the values and beliefs of the Trust Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role Team working Punctual and flexible across hours of work when required Person Specification Qulaification Essential Maths and English GCSE required (Grade 1 to 4 or A to C), A levels, or have Maths and English functional skills at Level 3 Knowledge Essential Experience of HR procedures to provide knowledge of people practice Experience of working as part of a team Excellent communication skills both written and verbal Ability to source information through means such as the internet Excellent customer service skills Desirable Knowledge of the purpose of governance in the NHS Previous secretarial experience Previous experience of working in administration Experience of working in a Health Care Environment PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE Essential Ability to use Microsoft Office ERSONAL SKILLS / ABILITIES AND ATTRIBUTES Essential Ability to work and communicate with people Organised, professional and punctual Other Requirements Desirable Ability to type documents from a recording for extended periods of time Analyitcal and Judgement Skills Desirable Degree of discretion and initiative PERSONAL SKILLS / ABILITIES AND ATTRIBUTES Essential Tactful and diplomatic and can demonstrate a professional telephone manner Highly motivated to provide a good quality service Ability to deal with own workload and frequent interruptions Adaptable, flexible and reliable Demonstrate alignment with the values and beliefs of the Trust Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role Team working Punctual and flexible across hours of work when required Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Birmingham Women's and Children's NHS Foundation Trust Address BCH Steelhouse Lane Birmingham B4 6NH Employer's website https://bwc.nhs.uk/ (Opens in a new tab)