Fleet Assistant
Shepherds Bush, London, UNITED KINGDOM
About us
As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the future of vehicle usership and redefine the standard of the automotive client experience. While both brands are part of the same forward-thinking company, they operate as distinct entities with their own missions, products, and services. By joining InMotion Ventures 3, you’ll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services.
About the role
Each car being in pristine condition before delivery is a core element of our service. As a Fleet Assistant your role is much more than just driving. We want you to do more than complete repetitive tasks. We want you to take ownership and proactively help manage our fleet and drivers. Cars leaving our car park on-time, in perfect condition and fitted with the right extras is the bare minimum.
You’ll be fully trained to ensure that you’re comfortable with the expected service levels. That way you are ready to go above and beyond and deliver a level of service that reflects our brand.
With a direct reporting line to the Fleet Operations Manager, this role has full responsibility in ensuring that we constantly protect the interests of our vehicle assets, through robust insurance and security protocols, as well as being responsible for all vehicle movements in and out of our vehicle preparation locations, directly to our customers throughout the UK.
We are seeking applications from candidates with proven experience in fleet movement and in providing excellent customer support, ideally within a similar environment.
This is an in-person role based in Shepherds Bush, West London with occasional travel to our offices in Old Street.
Key Responsibilities
1. Move and park vehicles, deliver vehicles to correct locations. Ensure cars are in immaculate condition.
2. Provide an excellent quality service to all our customers.
3. Support on-time delivery and collection of cars.
4. If necessary, clean vehicle interiors and exteriors in compliance with all company standards.
5. Operate buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
6. Perform inspections and keep complete, accurate records of the vehicle’s condition.
7. Collaborate with internal teams to deliver operational priorities in line with overall business goals.
Skills & Experience
1. Full UK Driving licence (minimum two years experience).
2. Experience of driving luxury cars.
3. Is passionate and knowledgeable about cars.
4. Must be available to work weekends and Bank Holidays.
5. Has excellent organisational skills to cope with a fast-changing environment and multiple concurrent tasks.
6. Experience of providing exceptional customer experience.
7. Ability to work as a team and independently.
8. Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.
What we offer
1. Permanent contract.
2. 4 day week / 10 hour shifts.
3. Flexible Working Environment.
4. 25 days annual leave (pro rata) plus bank holidays with an extra day for your birthday.
5. 2 additional discretionary days off to be used for volunteer work.
6. Competitive Salary with Discretionary bonus scheme (£25,500).
7. Contributory Pension Scheme.
8. Health Care Cashplan.
9. Be part of a fantastic growing team passionate about revolutionising the way our customers drive Jaguar Land Rover cars.
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