Lettings Progressor
The Position: Lettings Progressor
Reporting to: Letting Services Team Leader
Main Purpose of Job: To participate in the delivery of high-quality lettings progression services within the Lettings services team
To carry out administrative tasks associated with the progression of lettings prior to the management of tenanted properties. The job holder will be passionate about service delivery and the role will involve extensive customer interactions working to continually evolve and improve our service in line with our customers' expectations.
Core tasks will include the following:
* Management of the referencing process
* Management of current Right to Rent Legislation whilst obtaining correct identification
* Preparation of tenancy documentation
* Administer statutory compliance, to include the How to Rent guide, in readiness for move ins
* Booking of cleans, check ins and any maintenance required for a move in to take place
* Deposit administration in line with current legislation
* Maintain an accurate database through the input and update of data on a timely basis and to carry out periodic data validation tests
* Customer contact - clients, tenants, leaseholders, agents and contractors
* Other ad hoc duties associated with lettings progression
Key Accountabilities