Hey Were Kukoon, and were pleased to meet you Were going to start by talking about our exciting newSupply Chain & Merchandising Managerposition, but if you'd like to know more about us, just reach out and well fill you in This is not your typical supply chain role. We need someone with a strong commercial instinct who knows exactly what rugs to order, when to order them, and in what quantity. Someone who can build and maintain relationships with our factories, ensuring we get the best quality, at the best price, and on time. If youre passionate about trading, merchandising, and making strategic supply decisions, this role will be right up your alley. So what will you be doing at Kukoon? Supplier & Relationship Management We dont just work with factories; we partner with them. Own and develop relationships with our key suppliers in Turkey, Belgium, China, and India to secure best-in-class pricing, lead times, and quality. Negotiate pricing and terms, ensuring we always get the best margin while maintaining strong, long-term partnerships. Travel 2-3 times per year to key manufacturing hubs, strengthening supplier relationships and ensuring they align with our business goals. Stock & Demand Planning A mix of data, experience, and instinct. Know whats going to sell before it does. Analyse sales trends, market demand, and seasonal fluctuations to ensure the right stock levels at all times. Work closely with our in-house, custom-built ordering system to optimise stock forecasting and planning. Collaborate with sales and marketing teams to understand which products need a big push and which ones will naturally fly off the shelves. Order Management & Logistics Ensuring a smooth, seamless supply chain. Ensure every order is placed on time and in full to avoid stock shortages or delays. Track all orders and follow up with suppliers to resolve any potential issues before they impact the business. Work with our logistics team to optimise shipping times, delivery costs, and import procedures. Quality Control Because our customers deserve the best. Oversee quality assurance processes to ensure that every rug meets Kukoons high standards. Work with suppliers on product testing, material specifications, and durability assessments to guarantee we are selling top-quality products. Identify and address any recurring quality issues, implementing solutions directly with factories. What you bring to the table: Experience in supply chain, merchandising, or procurement within eCommercerugs, flooring, or home décor experience would be a huge plus Existing relationships with rug manufacturers in Turkey, Belgium, China, or India? That would be incredible. A commercial mindset you think like a trader, balancing instinct with data. Strong negotiation and relationship-building skills you know how to push for the best deal while keeping suppliers onside. A keen eye for forecasting and demand planning you know how to read market trends and predict best-sellers. Comfortable using data-driven tools for stock and order management (we have our own custom-built ordering system to help you out). High attention to detailensuring stock accuracy, quality, and order compliance. A proactive problem solver if theres a supply chain issue, you fix it before it affects our customers. What do we offer in return? We have a high-performance culture, which is balanced evenly with work and play: 4-day working week, 6 months per year Enjoy every Friday off between April and September without using any Annual Leave. Highly competitive salary. A role where you can directly impact the companys success. The opportunity to travel to Turkey, Belgium, China, or India and build meaningful supplier relationships (without spending your life on a plane). Experience in a fast-paced, digital-first company that thrives on continual improvement. Enhanced Maternity Pay. Electric Car Onsite Charging. A great working culture that values people who work hard, achieve results, and have fun doing it. Skills: Supply Chain Management Buyer Merchandiser Data Analysis Benefits: 4 day work week Annual Bonus / 13th Cheque Performance Bonus