Fire & Security Service Desk Coordinator
Salary £24,000 - £26,000c
Remote
Office based in Warrington
Are you a Fire & Security Service Desk Coordinator providing support to engineers?
An opportunity has arisen for a proactive individual to join our client’s fast-paced team to work in their Fire and Security Division.
The ideal candidate will have an excellent telephone manner, be enthusiastic, highly organised, confident and methodical, have a great attention to detail and be hardworking.
The primary purpose of the role is to provide support to our engineers, liaising and booking in appointments with clients, responding to reactive call-outs and ordering parts. In addition, the candidate would be involved in organising and managing remedial and installation jobs.
* To 26k Basic
* Progressive Business
* Remote – with 1 day a week in the office
* Free on-site parking
* Career progression
The ideal candidate
* At least 2 – 5 years’ experience in a similar role
* Excellent written and oral communication skills
* Polite telephone manner and the ability to provide a high level of customer service
* Ability to solve logistical problems to drive efficiency with Engineer schedules
* Proficient use of Microsoft Office
* Exceptional attention to detail
* Solid organisational skills including time management and multi-tasking abilities
* Flexibility and adaptabilit...