JOB OPPORTUNITY – ECOMMERCE MANAGER
Title: Ecommerce Manager
Hours: Full time, Monday-Friday 09:00-17:00
The Role
Headstock Group is recruiting an Ecommerce Manager, with a primary responsibility for growing our portfolio of brands through an established Amazon business. Working in a fast-paced office environment, the role provides an excellent opportunity to work on a broad range of tasks with some of the world’s leading musical equipment brands.
To be a successful candidate you will be motivated, organised, and proactive, with good communication skills and will be comfortable working in a team based at our West Midlands headquarters. You will be responsible for the day-to-day management, optimisation and marketing of the Amazon platform, reporting to the Chief Operating Officer. The role involves direct growth of our brands through Amazon Vendor Central and other e-commerce platforms.
Based in the Black Country, in the heart of the UK, Headstock Group is a family-owned, private company. It is the owner of the world-renowned Laney Amplification and HH Electronics brands, and the exclusive UK & Ireland distributor for Ibanez, DiMarzio, Truetone, Tama, Zildjian, Vic Firth & Aquarian Drumheads. This role offers the successful candidate the opportunity to work across all of these exciting brands, to gain experience and to potentially progress within the organisation over time.
Key Duties
1. Customer order and shipment processing.
2. Analysis and insight of forecasting and brand analytics to drive sales and ensure fulfilment.
3. Optimising our catalogue and presence on the site to ensure our brands are well represented. This will include, but is not limited to; Brand Stores, A+ content, product variations, keywords, images and videos.
4. Marketing campaigns using Amazon Marketing Services in conjunction with the marketing strategy of relevant departments.
5. Monitor and report on weekly metrics such as advertising performance, sales performance, order fulfilment and customer insights.
6. Coordination with buyers to ensure high availability of stock.
Key Skills
1. Strong IT literacy to include MS Office
2. Highly numerate with a proven track record for data insights
3. Organised with a systematic approach to task prioritisation and with a keen eye for detail
4. Be able to work independently
5. Be eager to learn and to retain information
Additional Useful Skills
1. Recent experience and knowledge of Vendor Central or Seller Central
2. Brand Analytics, Brand Registry and AMS/PPC strongly desirable
3. Knowledge of other European languages
4. Experience as a guitarist, bassist, sound engineer or drummer
5. Experience in an office or workplace to include the use of email, telephone systems and MRP/ERP software systems
Package
1. Competitive salary, commensurate with experience
2. 28 days holidays including statutory days and bank holidays
3. A flexible approach to working hours, where possible
4. A staff discount scheme on our catalogue of products
5. An Employee Assistance Programme, offering support across a range of areas
6. A relaxed dress code
7. A fantastic coffee machine
8. Free car parking
9. Cycle to Work Scheme
Application
Please ensure applications include a full CV, a covering letter, and details of salary expectations.
Interviews will be held during April 2025 and will include a skills assessment.
Please note this is a full-time role requiring the employee to work on site in Halesowen, West Midlands. As such candidates must be located within a commutable distance. There is scope for Hybrid working.
Headstock Group
Headstock Group is an equal opportunity employer and individuals seeking employment are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical and mental disability, gender identity, sexual orientation, or any other characteristic protected by law.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development, Administrative, and Marketing
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