As Business Support coordinator you will play a pivotal role in supporting the day-to-day operations of the business. You will be responsible for carrying out the coordination, administration, and delivery of tasks that support our business, including, but not limited to, meetings, purchasing, reporting, on-boarding new starters and other administrative tasks. As part of this role, you will undertake an ICT Apprenticeship.
Main Responsibilities and Duties
IT Support
* Managing and liaising with our IT support provider for any IT issues raised.
* Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
* Setting up and issuing IT assets to new staff (e.g. laptops, mobile phones, etc) liaising with our IT support provider for any IT issues raised.
* Monitoring and maintaining computer systems and networks.
* Software licenses management.
* Setting up accounts for new users.
* To take responsibility for documentation of procedures and processes to support IT.
* Assist in Implementing backup and recovery protocols.
* Helping to develop a variety of training materials, including manuals, quick reference guides, and on-line documentation.
* Assist in maintaining local servers and participating in disaster recovery operations.
Office Administration and Coordination
* Take ownership of administration and implementation in a variety of internal projects across all departments.
* Updating internal contact information as...