Food and Beverage Service Supervisor
Are you a friendly, confident and enthusiastic individual seeking a career in hospitality? We have an exciting opportunity in our Food and Beverage Team as a Supervisor. You will be part of the Marriott family offering outstanding service to our guests and associates. You will also have access to our exclusive benefits and training opportunities! This role is paid at £13.37 per hour
Main Duties-
1. Supervises daily shift operations and ensures compliance with all F&B policies and Brand Standards
2. Spends the majority of time on the floor, supervising service and interacting with guests
3. Manages in compliance with all local and UK food and drink laws
4. Responsible for beverage control, stock takes and processing invoices
5. Conduct reviews for associates and monitor performance
6. Empower associates to provide excellent customer service
7. Effectively respond to all guest feedback
8. Interviewing new applicants
9. Supervise and introduce incentive schemes for associates to upsell
10. Ensures the cleanliness is up to standard in each of the 4 outlets, Room service, Restaurant, Bar and the Exclusive Executive lounge
What do you need to apply?
The successful candidate will have experience within the hospitality industry and have a good level of English.
The additional qualities the successful candidate will have are,
11. Strong communication skills
12. Able to adapt
13. Well presented
14. Excellent customer service skills
15. Enthusiasm
16. Flexibility to work all shift patterns (between 06.45am and 23:15pm)
Benefits include,
17. Free hot meals on shifts
18. Free use of our on-site Gym
19. Discounted stays at Marriott hotels worldwide
20. Cycle to work scheme
21. Free Car parking
22. Uniform
23. Service awards and recognition gifts
24. Access to training courses through Babcock
A little more about us..
The Marriott International brand has more than 500 global locations, we advance the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under UK or local laws.