BANK Ward Clerk The Harborne Hospital, Birmingham Bank Contract £11.70/ hour We’re looking for a BANK Ward Clerk to join our team based at The Harborne Hospital to provide a reception/administrative service to support the unit to deliver a high quality service to clients. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. You’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do: Meet and greet patients, visitors, consultants and staff and deal with their enquiries in accordance with world class standards Answer telephone enquiries, referring where appropriate To make bookings for consultant appointments and clinical investigations To register patients and enter charges on to computer system Support and on some occasions work on other units as indicated in the absence of ward clerks Administrative support to Unit Manager and Sisters Take minutes, prepare minutes and agenda for Meetings What you'll bring: Previous admin experience within a healthcare setting Excellent communication skills Computer literate Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. Diversity and Inclusion Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. LI-AP1