Job Introduction
Project Coordinator
Salary: £30,168 - £31,777 per annum plus excellent benefits
Location: Walsall, West Midlands
Contract: full-time, 37 hours per week. (min two days in the office however could be more depending on business needs)
Closing Date: 13th January 2025
Interview Date: 29th & 30th January 2025
We have an exciting opportunity for a Project Coordinator to provide high quality administrative support to assist the delivery of the Investment Programme.
Supporting the Head of Programme Delivery, you will provide general administrative support updating systems, maintaining accurate records and assisting the wider asset investment team to support service delivery.
Main job responsibilities:
* Receive phone calls and emails from both internal and external customers.
* Accurately log details of all enquiries, identify any relevant information required to support a resolution and ensure the actions are directed to the appropriate team tracking through to completion.
* Raise purchase orders for works ensuring they are accurate and are sent to the appropriate managers for authorisation.
* Raise repairs orders and allocate surveys or visits where required.
* Accurately record and update property data in the asset management system.
* Gather reports and information and provide Key Performance Indicators to the management team.
* Provide support to the Project Managers to ensure completion of works are accurately recorded in a timely manner.
* Update contractor details and maintain records of insurance and qualifications on contract files.
* Working closely with the Project Managers, collate all project documentation to ensure we have received all the appropriate certification required.
* Receive complaints allocated to the team, ensure they are sent to the appropriate colleague to respond. Maintain a register of complaints to ensure they are completed in time.
* Taking notes at meetings where required and producing accurate minutes within 3 days of the meeting.
* Producing reports, Excel documents and PowerPoint presentations as and when required.
* Maintain the register of PPE and place orders for additional items when needed.
We're looking for someone who has:
* A general standard of education including GCSE English and Math's at grade C or equivalent level 2 qualification or qualified by experience to equivalent level.
* Recent and relevant experience of working in an administration function.
* The ability to use and update IT based information to compile and produce reports and spreadsheets.
* Excellent communication skills, both written and verbal.
* Recent experience and knowledge of information data systems.
* Knowledge of the asset management function within a registered social landlord or similar.
* A good understanding of data and data collection.
What’s in it for you?
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.
We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.
About us
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.
We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2024. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.
We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
Interested in joining our team? Visit our website at www.whg.uk.com to learn more and apply.
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