Job overview
We are looking for enthusiastic and highly motivated qualified phlebotomists to join both our busy Barts Outpatient Phlebotomy Team at St. Bartholomew Hospital. You will support this team and site operations to ensure challenges are given responsive attention to effectively ensure the flow of blood tests is maintained, engaging with both our in-patients and out-patients, as well as external stakeholders.
This role is vital in the delivery of operational performance of blood testing on all our patients that are in the hospital to have a blood testing to support ongoing treatments and diagnosis’s. Supporting patient flow and support to other clinical colleagues and working with the site leadership team to perform to a very high standard. We require someone who is a team player, with excellent communication skills and who visibly enjoys the challenges that the Phlebotomy role provides. These individual qualities will provide the foundation for you to be part of one of the finest hospitals in London and make sure we are ready to give our patients the best care possible around the clock, 24 hours a day. St Bartholomew’s Hospital hosts the London Heart Attack Centre and is a tertiary cancer referral centre for cancer for East London and North East Essex.
Our Phlebotomists will provide a flexible day to day service working either as part of the Outpatient phlebotomy team or across both on a rotation. You will work under a phlebotomy team leader who will task work to you supporting the service requirement for our outpatients and requiring a blood test. Patient flow is paramount to the effective running of clinics and testing to aid diagnosis. Phlebotomy comes under the direction of the Head of Clinical Site Management who oversees the running of hospital on a 24/7 basis, supported by Senior Clinical Site Managers. The phlebotomist will have an integral role, from implementing the Trust’s core WeCare values to deliver a high standard of customer service, to giving a service where customer service, compassion and a welcoming approach shows your professionalism.
In return, we will develop your skills, knowledge and experience with formal and on-the-job training.
We will encourage you to develop your skills at all levels within this specialised healthcare establishment and engage in your role through bespoke appraisal.
*PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE*
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Main duties of the job
The post holder is responsible for the collection of blood samples for laboratory analysis from adult patients in allocated Outpatient’s Department of the hospital or associated clinical areas.
·To participate in the provision of a high quality phlebotomy service to all patients in any location as required.
·To manage and prioritise workload in various clinical areas.
·To be involved in the training of other staff where appropriate.
·Where workload is high, discussion with team leader to evaluate time management of clinical area allocated.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications
Essential criteria
1. U.K. recognised Phlebotomy certificate of competence.
2. GCSE in Maths and English language or minimum of Key Skills Level 1 in literacy and numeracy.
Experience
Essential criteria
3. Experience of working in a clinical team.
4. Experience of working with the public and demonstrating strong customer care skills.
5. Awareness of the physical, psychological, cultural and social needs of patients.
Desirable criteria
6. Experience in adult phlebotomy in a U.K. hospital.
Knowledge
Essential criteria
7. Able to work under own initiative.
8. Ability to prioritise own work load on a daily basis.
9. Ability to deal with problems in a professional and sensitive manner.
10. Able to reflect and appraise own performance.
11. Clear verbal communication.
12. Clear written communication.
13. Basic IT skills.
14. Understanding of the need for respect, trust, courtesy and effective communication with both patients and staff.