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Client:
HAYS
Location:
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
b5fad74fc9da
Job Views:
1
Posted:
24.03.2025
Expiry Date:
08.05.2025
Job Description:
Strong customer service role, good communication skills, competency in IT systems.
Your new role
Looking for a role where you really make a difference? Have what it takes to deliver exceptional customer service? Looking for a great work-life balance?
My client is recruiting a strong customer service candidate to join their customer service team, where you will support customers face to face and over the phone, providing guidance. You will regularly support vulnerable customers, reviewing and offering ways to support them, ensuring an empathetic attitude.
1. Providing advice face to face
2. Promoting online services
3. Ensuring accurate information is provided to customers at all times
4. Ensuring systems are updated accurately
5. Administrative tasks when required
What you'll need to succeed
1. Customer service experience
2. IT systems knowledge
3. Excellent communication skills
4. Ability to prioritise workloads
What you'll get in return
Flexible working, life assurance - equivalent to 4 times annual salary, pension scheme - contribute up to 6% and the company will match the contribution, professional development - support towards gaining professional qualifications, reward scheme - a wide range of benefits, rewards, and discounts.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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