Job Description
We are looking for a Technical Services Engineer to join our client’s team, an IT services company that offers solutions across Cyber Security, vulnerability management, and cloud modernisation.
What You Can Expect
* Salary - £35,000 - £40,000
* Location – Northampton
* Industry – IT Services
* Job Type – Permanent
Main Responsibilities as a Technical Services Engineer
* Perform backup and monitoring checks, update documentation, and remediate against failures.
* Work within an ITIL aligned environment, follow process and procedures, with particular focus on achieving targeted SLA’s, KPI’s, and receiving excellent customer feedback.
* Assist with the remediation of security vulnerabilities.
Core Experience, Skills, Requirements
* Knowledge of Networking Infrastructure and key services such as Switching, Firewalls, VLANs, Wireless, SSL, IPSEC VPNs, DNS, DHCP.
* In depth knowledge of Microsoft Operating Systems (Windows 10/11 and Windows Server)
* M365 Administration (Entra, Exchange Online, Defender ect)
* Intune or other MDM experience is desirable.
What’s In It For You
1. Amazing company to work for!
2. Work with cutting edge technolog...