Customer Service Representative
c.£25,300
12-month FTC
Mid Kent (Ad hoc hybrid working available after successful probation)
Monday – Friday: 9am – 5pm
My client, a successful Financial Services company, is looking for a Customer Service Representative to join their team! You will be dealing with a high volume of calls each day as well as assisting customers by email.
Duties include:
* Being the first point of contact for the bank’s customers, assisting with all enquiries.
* Speaking with customers via phone and email.
* Dealing with complaints.
* Building strong relationships with new and existing customers, providing a high level of customer service.
* Administering bank accounts.
* General administrative duties.
To be considered for this role, you should have/be:
* Previous customer service experience.
* Experience working within financial services will be a significant advantage.
* Excellent customer service skills.
* Comfortable speaking to customers on the telephone.
* Strong administrative skills and proficient using IT including Microsoft Office packages.
* A good communicator, both written and verbal.
My client is offering a fantastic benefits package and are strong on employee development. The successful candidate will be working in a vibrant office wit...