The post holder will be an essential member of the Quality and Safety team. The role will be key in the integration of the Corporate Quality and Safety Nursing Team and the Quality and Safety governance, compliance, audit and risk teams. The post holder will support the teams to ensure high quality safe care is delivered across the organisation. This will include supporting the harm free care agenda, supporting with the Care Excellence Framework process, CQC preparation and enquiries as well as supporting with the Quality Nurse Agenda. There will also be a requirement to undertake administrative tasks including but not limited to ordering of hospital notes, booking meetings, diary management and general office duties.
Key Responsibilities:
* Support the Quality and Safety Teams in the delivery of Quality Improvement Projects designed to reduce patient harm and increase patient satisfaction as identified by ward indicators, CEF and CQC action plans.
* Perform general office duties.
* Order patient notes.
* Contribute to education sessions within the remit of the role.
* Take ad hoc minutes for Trust steering group.
* Seek the views of patients in their clinical area about their experience using the corporate tools available and support from the Patient Experience team.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM creates and encourages a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return, we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust, we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Please see attached job description and personal specification. Please contact the department for in-depth details of the job.
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