WHAT IS INVOLVED?
This is a rare opportunity to join the well-established admin team at Aycliffe Secure Centre, where no two days will be the same.
You will provide a welcoming front of house service to families, colleagues, contractors, and external professionals as well as supporting with the provision of a quality customer service by ensuring calls, room bookings, and visits are processed efficiently and professionally.
You will ensure all visitors to the centre adhere to security protocols and make sure the mobility process for young people leaving the centre follows the established procedures.
You will also get the opportunity to be involved in a wide range of other administrative duties such as the processing of orders, deliveries, returns, and invoicing as required.
This is a part-time role, covering Mondays, Tuesdays, and Fridays.
We encourage you to contact Lisa Gargett via email at lisa.gargett@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
You will be an excellent communicator who can manage competing demands effectively, with a calm and adaptable approach to anything the day may bring.
Please refer to the attached person specification for the full criteria.
Required Qualifications: 4 GCSEs grades 9 to 4 (A to C) including English Language and Maths or equivalent.
If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
1. Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
2. Option to purchase up to 10 additional days annual leave per year.
3. Excellent work/life balance through schemes including job sharing, compressed hours, and flexi-time (allowing up to 13 flexi days per year).
4. Hybrid working (home and office working).
5. Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
6. Wellbeing Portal and access to an Employee Assist Scheme.
7. Wide range of learning and development opportunities including professional qualifications, coaching, and mentoring.
8. Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
9. Discounted DCC gym membership.
10. Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
11. Trade Union membership.
12. A range of other salary sacrifice schemes such as car leasing.
Rewards and benefits are subject to individual terms and conditions. Take a closer look: https://www.durham.gov.uk/article/26895/Rewards-and-benefits
HYBRID WORKING
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part-time roles and arrangements are at managers discretion; alternatively, you can work all of your contracted hours within the workplace if you prefer.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.
We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.
As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
Take a closer look: https://www.durham.gov.uk/article/26899/Equality-diversity-and-inclusion-in-our-workforce
INTERVIEWS
Interviews are scheduled for 5th March 2025.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted online via the Northeast Jobs portal.
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
If you have any support needs or require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27 (option 2), or the Recruitment Team via email at RecruitmentCYPS@durham.gov.uk
We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice. https://www.durham.gov.uk/media/24645/Privacy-notice-human-resources/pdf/PrivacyNotice-HR.pdf #J-18808-Ljbffr