Lighthouse Hotel Management is recruiting for the exciting role of Guest Service Assistant at the Holiday Inn Express Liverpool Central. The successful applicant will deliver excellent customer service, possess strong administration and computer skills, and have a good telephone manner. A positive and confident ‘can do' attitude and a willingness to learn are essential. You will be a team player assisting in all areas of hotel operations. This role provides an excellent opportunity to join the team and be part of an iconic-branded hotel in a busy competitive marketplace.
What Are We Looking For?
We're looking for an individual who has:
* A great personality and is genuine, approachable, and attentive.
* A proven track record in a similar role.
* Good organisation, communication, and planning skills gained through previous experience.
EXPERIENCE REQUIRED
* Ability to work in a dynamic and fast-moving environment.
* High energy and a fearless do-it-yourself attitude.
* Desire to learn and develop.
* Strong communicator who loves to chat with our guests.
* Comes to work with a smile and wants to ensure everyone around you leaves with a smile.
* Smart professional appearance.
* A sense of humour.
NICE TO HAVE:
* Hotel kitchen experience.
* A good working knowledge of hotel systems is desirable but not essential.
* Ability to work under pressure independently.
Where Will You Be Working?
The Holiday Inn Express Liverpool Central is a new hotel opening under the IHG Holiday Inn Brand. Managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.
What's In It for You?
* Competitive salary and opportunities for career growth within the Lighthouse Hotel Management family.
* Enhanced benefits for all employees – including 24/7 access to an online GP.
* Extensive training and development programs to enhance your skills and knowledge.
* Employee / Friend & Family discounts on hotel stays and dining.
* Vibrant and inclusive work environment with a diverse team.
* Employee recognition programs to celebrate your achievements.
* Uniform & Meals on duty provided.
* Death in service benefit for contracted employees.
Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!
Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.
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