About the Company
Shorts was founded in Chesterfield in 1890 and we have been on an exciting journey of growth and development ever since. This has included our expansion into South Yorkshire, growth in team numbers to >120, and the development of additional core services. We now sit proudly amongst the region’s leading independent firms.
We are of course, very proud of our local heritage, though we now also work with a growing number of national and international businesses and individuals, following advancements in technology and our membership of the Praxity Global Alliance.
We’ve worked hard to create an environment where our teams feel supported, developed, and happy in their careers, providing a blend of interesting and challenging work with the time and space for our team to contribute their own ideas. Our policies have a clear focus on fairness, inclusivity, and a drive for continuous improvement.
We’ve been on a journey of growth and development – but we’re not finished yet. We hope that our founder, Samuel Short would be proud of the Shorts of today. – A growing firm with ambition and enthusiasm for providing excellent client service, supported by a team of professionals who thrive on the buzz of delighting their clients.
About the Role
Reporting to the Payroll Manager- the Payroll Administrator is responsible for providing a high level of service to our clients by processing payrolls timely and accurately. Ideally, you will have experience working within a practice or bureau. The role will be based at our Chesterfield office. Our payroll team work 3 days from the office and 2 days at home.
Key Responsibilities
* Maintain accurate records, ensuring client data is updated in real-time
* Prepare payrolls with high accuracy and to agreed timelines
* Prepare and submit all required returns to HMRC deadlines
* Comply with HMRC legislation, including implementation of changes to tax codes etc
* Have a sound knowledge of all statutory payments and eligibility criteria, including undertaking training where necessary
* Conduct a self-check of all prepared work prior to submission for audit
* Where applicable provide the administration of client pension schemes, applying changes, producing reports and ensuring submission deadlines are met
* Develop an extensive knowledge on differing pension schemes and current regulations, including undertaking training where necessary
* Manage client expectations, including immediate notification where a deadline won’t be met, reasons why and an agreed solution, keeping the Payroll Manager updated
* Perform all year end activities within the given deadlines, including the distribution of P60 documents
* Demonstrate excellent organisational skills including prioritising own workload to meet all deadlines
* Build and maintain strong and trusting relationships both internally and with clients including regular meetings to discuss ways we can improve our service
* Respond to internal queries from colleagues in other departments and external queries from eligible third parties e.g. HMRC
* Take ownership of client queries, responding thoroughly and in a timely manner
* Use appropriate methods of communication to uphold GDPR compliance
* Self-evaluate performance and training needs, bringing these to the attention of the Payroll Manager for review
* Raise all issues with the Payroll Manager in a timely manner to support a swift resolution
* Raise suggestions for improvements to client service and notify the Payroll Manager upon identifying any potential gaps in our process
Skills
* Accuracy and attention to detail
* Professional and organised approach to work
* Effective time management with the ability to prioritise and manage workload to meet deadlines
* Self-motivated and ability to work on own initiative as well as part of a team
* Good written and verbal communication skills
* Excellent numeracy skills
* Excellent customer service skills
* Flexible approach
Experience & Qualifications
* Minimum 2 years experience in a similar role
* Ideally have worked in accoutancy practice or bureau
* GCSE Maths Grade C equivalent or above
* Ideally hold a CIPP
Additional Information
* To carry out any other duties as identified to ensure the smooth running of the business.
* Confidentiality - Where in the course of your duties you have access to confidential information relating to customers or clients you should ensure confidentiality is always maintained and any data is treated in accordance with company policies and procedures.
* Equal Opportunities - To support the business equality and diversity policy and promote an environment of inclusivity and support to customers and our people.
* Health and safety - To adhere to health and safety procedures and to take responsibility for your own safety and that of others and report any incidents or concerns to line management.
* Customer Focused - We put our customers' needs and expectations at the heart of all that we do. We expect our employees to have a full understanding of those needs and expectations so that we can provide high quality, appropriate services always.
* Learning and Development - To participate in any learning and development identified as appropriate for the role and share ideas for continual personal and firm development.
* Quality of our Work - To strive to maintain high standards of professionalism, work outputs and quality of work in line with the business priorities.
Our Perks
Those who work for Shorts, can expect all the stuff you would normally expect from a really progressive form, and lots more besides
* Core hours policy (7.5 hours per day, working between 08:00 and 18:00).
* The ability to take up to two hours for lunch.
* Overtime (we hardly work any!) to be taken back as TOIL.
* Holidays start at 25 days or pro-rata equivalent.
* Extra 1 day holiday after 5 years’ service and thereafter to a maximum extra 5 days.
* Ability to buy up to five days holiday or pro-rata equivalent.
* Enhanced maternity/paternity/adoption leave.
* A fair and sympathetic sickness policy.
* Access to Mental Health First Aiders with ongoing associated support.
* Employee assistance program for counselling services, medical support, and perks through PAYCARE
If you have any questions then don't hesitate to contact our Talent Acquisition Manager, Laura Collins, via LinkedIn.
You can view the full job description on our website: Payroll Administrator | Shorts Chartered Accountants. We look forward to receiving your application.