Design Your Future at PVH
Assistant Store Manager, Calvin Klein - O2 Outlet
About PVH
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.
Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
ASSISTANT STORE MANAGER, CALVIN KLEIN - O2 OUTLET
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first-class experience must be a given and our in-store standards should never be questionable.
The Assistant Manager plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit, and inspiring their teams through their passion and belief in our brands.
Responsibilities include:
* Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
* Identifying opportunities to grow the business and improve performance through collaboration.
* Maintaining corporate visual merchandising directives and standards for sales floor and back room.
* Working alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
* Partnering with the store management team to build on business opportunities and achieve company standards and objectives.
* Focusing staff on the importance of quality relationships with internal and external customers. Ensuring accountability of staff in building a repeat customer base by providing unparalleled spirited service.
* Completing daily/weekly store walkthroughs; evaluating product performance, pricing, staff service levels, and inventory levels.
* Communicating to the Store Manager what is driving sales and discussing any issues/priorities to develop strategies to maximize business. Ensuring weekly visual presentation action plans.
* Analyzing store level reports and creating action plans to improve results.
* Assisting with manpower planning, identification, recruitment, interviewing, and hiring processes. Recruiting store personnel with a broad range of perspectives, experiences, and backgrounds.
* Working with the Store Manager to build bench strength for key positions, including possible successors.
* Participating in weekly management meetings alongside other staff meetings.
* Clearly communicating to staff: store and individual sales goals and other key performance expectations; sales results and providing guidance on what is needed to improve performance.
* Providing a great customer journey and achieving exemplary mystery shop results.
About YOU
* You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
* You have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
* You are an effective communicator with the ability to cultivate belonging.
* You collaborate to win and recognize and celebrate the contributions and achievements of others.
* You are courageous in giving feedback that promotes positive behavioral change.
* You adapt fast and work with pace.
* You are energetic and inspire trust showing a clear presence on the shop floor.
* You approach all issues with a ‘can do’ attitude and make informed decisions to find in-store solutions.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
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