The Hull Integrated Care Team for Older People have an exciting opportunity for an enthusiastic individual to join a dynamic team, supporting older adults with complex and enduring mental health needs.
This apprenticeship offers an excellent opportunity for a creative and talented individual who is willing to learn and is interested in developing their career. As a Trust, we see the value in supporting the development and progression of our people through apprenticeship pathways, combining vocational learning with on the job experience. The duration of this apprenticeship will be between 18 and 21 months and on successful completion you will progress into the Band 2 role of an Administration Assistant.
Main duties of the job
The post holder will work as an essential member of the Hull Integrated Care Team for Older People and support in delivering an effective, efficient, responsive and high quality service.
Provide administrative support to clinical teams and support services within standard administrative and/or reception procedures. Contribute to the planning and development of the service/department as a member of the team.
Work towards the completion of the selected apprenticeship standard whilst working closely with the team to gain the required skills, knowledge and behaviours for the role.
Core Functions:
* Preparing and editing letters, reports, memos, and emails
* Scanning and printing documents
* Answering phone calls and taking messages
* Answering the door when patients come for appointments
* Post - to take letters to the front reception and pick up any for the team
* Help with the staff safe list - lone working procedure
* Accessing SystmOne to accept referrals
* Maintaining the storage of files/folders on servers
* Recording meeting minutes
* Covering reception
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We recognise the positive value of diversity and promote equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Date posted
11 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year
Contract
Permanent
Working pattern
Full-time
Reference number
338-7056417-25
Job locations
Townend Court Block A, 298 Cottingham Road, Hull, HU6 8QG
Person Specification
Qualifications and Knowledge
Essential
* Standard keyboard skills e.g. RSA/OCR II or equivalent
* Standard keyboard skills e.g. RSA2, ECDL or demonstrable experience within A&C field at standard level
* To have some knowledge of office procedures, clerical/reception work
* Literate and numerate
Desirable
* 3 or more GCSE/O levels
* 2 GCSEs/O levels English and Maths
* Working towards Advanced keyboard skills e.g. Advanced ECDL or RSA III/OCR
* NVQ2 or equivalent experiential learning
* Knowledge of a range of work procedures and practices
* Literacy and Numeracy at Level 2
Experience
Essential
* Experience of working with the general public
* Knowledge of IT systems
Desirable
* Demonstrable experience of practice and procedures relevant to the area of work
* Knowledge of Trust IT systems e.g.ESR
Skills and Competencies
Essential
* Able to plan and prioritise effectively and work within defined deadlines
* Good telephone manner
* A team player
* Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
* Confidential and trustworthy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Humber Teaching NHS Foundation Trust
Address
Townend Court Block A, 298 Cottingham Road, Hull, HU6 8QG
Employer's website
https://www.humber.nhs.uk/
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