Job Title: IT Infrastructure Manager
Location: Stevenage / Hitchin
Salary: Up to £50K per annum
Do you have experience in IT / Infrastructure management and want to step into a new position that can offer an array of incredible projects in the pipeline, as well as a superb environment to work in?
A local college group is now looking for a highly skilled Infrastructure Manager to join their team. This pivotal role will see you working closely with the Head of Digital to ensure that the clients' IT solutions are aligned with both group and college objectives. You will lead the Digital Technology team, provide expert guidance and training, and be responsible for the security and efficiency of the College's IT services. Your work will directly impact the day-to-day operations of staff and students, ensuring the reliability of critical digital services.
Key Benefits:
1. Competitive salary, up to £50,000 per annum.
2. NEST Pension Scheme.
3. Free use of new gym and sporting facilities.
4. Discount schemes.
5. Free on-site parking and flexible working arrangements.
6. Role will move into a hybrid position after the first few months.
Key Responsibilities:
1. Lead the planning, design, and management of technical infrastructure to meet the needs of College and Group stakeholders.
2. Provide 2nd and 3rd line technical support, troubleshooting, and guidance to ensure smooth digital operations.
3. Ensure the continuous operation of the College network, with strong back-up, security, and business continuity measures in place.
4. Maintain the College's IT systems and software, ensuring they are updated and secure in line with group policies.
5. Offer training and support to staff and students, helping them become self-sufficient in using IT systems.
6. Manage software deployments, non-strategic purchasing, and ensure contractors meet quality and budget requirements.
7. Proactively explore and recommend new technology solutions to enhance College services.
8. Assist with the lifecycle management of IT assets, including workstations, telephones, and AV systems.
9. Produce regular audits and reports, ensuring cost-efficiency in IT services and products.
10. Liaise with third-party vendors for equipment repair and servicing, ensuring warranty agreements are upheld.
What We're Looking For:
1. Proven experience in IT management, infrastructure planning, and digital service delivery.
2. Expertise in managing networks, hardware, and software systems.
3. Strong troubleshooting skills and ability to support 2nd and 3rd line technical issues.
4. Experience with managing IT security protocols and software updates.
5. A proactive attitude towards exploring new technologies and implementing them effectively.
6. Excellent communication skills with the ability to train and support colleagues across departments.
7. Strong organizational skills, capable of managing multiple projects, budgets, and vendor relationships.
This position is interviewing ASAP, so please APPLY NOW to Adam Leake at Allegiance Technology to avoid missing out.
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