Front of House Manager
LOCATION: Daytona Tamworth, B78 1AR
HOURS: Full-time/Flexible – Applicants MUST be available to work evenings and weekends.
SALARY: Competitive
Daytona Tamworth are seeking a professional, confident, and reliable Front of House Manager to lead their dynamic and fast-paced Front of House team at Daytona Tamworth. This role requires an energetic, enthusiastic, and ambitious individual who is passionate about delivering exceptional customer experiences.
KEY RESPONSIBILITIES:
* Oversee the smooth and efficient operation of the Reception and Front of House (FOH) areas.
* Lead, manage, and manage rota for the Front of House team, ensuring adequate staffing levels.
* Deliver first-class customer service, setting high standards for the FOH team.
* Train and induct new and existing staff, developing tailored training programmes to meet business needs.
* Set targets and actively monitor the team's sales performance in line with company objectives.
* Maintain the presentation and cleanliness of all Front of House facilities to an exceptional standard.
ABOUT YOU:
* Customer-Focused: Background in a customer-facing role (hospitality preferred), with a proven track record of raising service standards.
* Leadership Skills: Ability to recruit, train, manage, and motivate a team while ensuring ongoing development and succession planning.
* Communication: Excellent written and verbal communication s...