* Amazing opportunity to join our growing friendly team in an exciting hybrid role. You will be home based with occasional travel to customer sites, including central London, so you will need to be located within an easy commute of London. *
Purpose
We are looking for a Business Skills Coach to join our friendly team who can deliver high quality training programmes to develop our Apprentices’/learners knowledge, skills and behaviours as required for their Level 3, 5 or 7 Programme.
You will need to complete individual Apprentice/learner learning, assessments, reviews and completions in a timely manner as set by management, achieving or exceeding the required quality standards. You will support all elements of the Apprentice/learner journey, including preparation for Gateway for Apprentices, providing Apprentices/learners with constructive, professional and relevant feedback, delivery of learning and guidance and support to ensure they successfully achieve the Apprenticeship standards and/or qualifications, as appropriate.
Core tasks and responsibilities
1. Provide and deliver a high-quality, robust, individualised programme that supports the Apprentice/learner’s journey in relation to the knowledge, skills and behaviours required for their programme
2. Input to initial assessment, eligibility, pre-enrolment, onboarding and induction processes to ensure Apprentices/learners starting points are accurately recorded and their programme of learning reflects this information
3. Provide coaching and mentoring to, and arrange visits, either face to face or remotely with Apprentices/learners to develop workplace knowledge, skills and behaviours as part of their qualification and/or Apprenticeship in order to progress and complete Apprentices/learners in a timely manner
4. Observe Apprentices/learners in the workplace and/or virtually against criteria laid down by the relevant awarding body and give feedback as appropriate
5. Effectively use the e-portfolio/VLE to support and progress Apprentices/learners on their programme/s
6. Conduct assessments, where required, to monitor Apprentice/learner development and to generate evidence towards the qualification/end point assessment within set timeframes and to achieve targets set by management in a timely manner
7. Provide constructive, professional and relevant feedback to Apprentices/learners in relation to their qualification and/or Apprenticeship standard
8. Utilise all available and appropriate technology in the delivery of learning programmes to support and develop Apprentices/learners knowledge, skills and behaviours effectively and efficiently
9. Deliver face-to-face and/or virtual classroom training sessions to coach Apprentices/learners in business and management skills and to support and develop skills, knowledge and behaviours to successfully gain the qualification/Apprenticeship
10. Ensure strong knowledge, skills and behaviours are acquired to enable high levels of success for Apprentices at end-point assessment
11. Ensure own assessments, where required, are accurate and achieve internal quality assurance rates set by management
12. Carry out formal progress reviews with Apprentices/learners and complete paperwork and administration within agreed timescales
13. Ensure that own allocated Apprentices/learners are progressing in line with their target achievement dates and liaise with the Programme Manager/s for the purpose of monitoring the progress of qualification/standards achievement
14. Track and report progress of planned learning, maintaining records throughout the Apprentice/learner journey ensuring full compliance with Ofsted, ESFA and other regulatory bodies
15. Promptly identify situations requiring periods of absence from the programme or potential issues or risks and submit accurate paperwork as required and in a timely manner
16. Ensure that Apprentice/learner records are accurately maintained, including records held within MIS systems, e-portfolio and online learning systems
17. Assist with ongoing development of the programme to ensure resources are current and relevant
18. Complete Apprentice visits, either virtual or to other sites and locations, when required or as directed by management
19. Quality assure the work of other Coaches where qualified, directed to do so and in a timely manner
20. Maintain positive relationships with Apprentices/learners, business partners and all other stakeholders to ensure Pearson TQ retains and gains business
21. Coach and mentor Apprentices/learners to develop positive attitudes towards learning and studying
22. Attend standardisation and team meetings as required
23. Identify, complete and record appropriate annual Continuing Professional Development (CPD) activities that maintain your ability to support the delivery of programmes and Apprenticeships
24. Assist in the support and delivery of other qualifications/programmes when required
25. Be flexible over hours of attendance/work, including evenings and weekends where required
26. Cover for other Skills Coaches where required and directed to
27. To undertake any other duties as may be required from time to time
Qualifications
Training / Competencies
28. Hold relevant assessor/teaching/training qualifications
29. Highly motivated, flexible and adaptable
30. Excellent communication skills
31. Proven coaching and mentoring skills
32. Outstanding interpersonal and presentation skills
33. Good IT skills
34. Ability to work under own supervision
35. A flexible approach to a varied workload
Essential
36. Qualified trainer and assessor with at least 5 years training and delivery experience within the Apprenticeship business skills sector including experience in delivery of Level 3, 5 and 7 Apprenticeships and Qualifications
37. Industry competence and experience in a senior management role
38. Can demonstrate effective learner and caseload management
39. Can demonstrate use of technology to support effective and efficient delivery
40. Can consistently demonstrate operating as an outstanding or minimum good trainer/assessor, through previous OTLA and standardisation observations
41. Proven ability to work in a target driven environment and track record in successfully achieving targets
42. Excellent written skills to enable detailed feedback and target setting of objectives
Desirable
43. Delivery experience of Level 5 Coaching Professional Apprenticeships
44. Proven expertise in Level 7 Management Qualifications and Apprenticeships
45. Background in the housing sector
46. A relevant Management qualification at Level 5 or above
47. Experience of Ofsted inspections and an understanding of ESFA funding requirements
This post is exempt from the provision of the Rehabilitation of Offenders Act 1974 and applicants will be expected to undertake an enhanced disclosure through the DBS.
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.