Calling all chocolate lovers Are you ready to join the team at Cadbury World and make chocolatey memories that will last a lifetime? We’re on the lookout for Customer Service Assistants to join our Front of House Operations team. As a Guest Experience Host, you'll be the face of our attraction and make sure that every guest leaves with a sweet taste in their mouth (and maybe a chocolate bar in their hand). You'll manage attraction queues, use microphones, and always maintain a positive attitude. Plus, you'll take ownership of all the equipment, keeping it in tip-top shape. But that's not all You'll also be obsessed with our guests, treating them as individuals and making sure their experience exceeds their wildest chocolate dreams. You'll have a good knowledge of our products, and encourage guests to participate in activities, purchase photography items and cluster tickets to other Merlin attractions. These contracts offer shifts on a roster basis, between 8.45am and 7pm. You’ll be contracted on a 10-Hour or 20-Hour contract per week. Our attraction is open daily so full availability is needed, as you’ll be expected to work your fair share of weekends and school holidays. Proven experience working in a fast-paced customer service environment An outgoing personality and willingness to become part of our experience A health and safety conscious individual who is focused and driven Confidence in talking to groups of people with a microphone Literate and proficient in English with good eyesight and hearing (this can be with contact lenses, glasses, or hearing aids if required) Full availability from July to the end of September A great sense of fun Alongside becoming an expert in exploring and playing with chocolate, you’ll also receive: Monthly bonus based on guest satisfaction 25% discount in our retail shops and restaurants 40% off LEGO online Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitmentmerlinentertainments.biz and one of the team will get back to you as soon as possible. GBP £11.54/Hr.