Job Specification Operations Project Administrator Location: St Pauls, London Aim & purpose of the role: To provide support and assistance to the Senior Operations Manager & Head of Operations in preparation for forthcoming projects and tasks To work alongside established members of the Operations Team, acquiring key skills to assist with cross-training and sustaining BAU throughout periods requiring cover To assist with generating procedure manuals and packs containing Management Information, strategies and Operational business matters Key accountabilities/responsibilities Administrative handling and uploading corporate events onto AWOL (WCG internal system) Handling and electing Proxy Votes Oversight of transfers in, transfers out and internal transfers Oversight of ISA/JISA administration including subscriptions, APS, deceased and closures Unit Trust administration, including set up and class conversions Static data administration Dematerialisation of stock into nominee depots Attendance of Project meetings, taking minutes and producing presentation slides Assisting with Management Information via presentations/PowerPoints Collaboratively writing procedures for new and existing tasks, documenting and creating manuals/flowcharts Person Specification/Skills Self-starter with a dynamic, proactive and "can do” attitude Strong written and verbal communicator both formally and informally Confident and approachable Strong ability to learn new processes and tasks quickly, while documenting procedural notes Highly organised with a strong attention to detail, with particular focus on accuracy and numeracy ability Be able to work effectively during pressure periods while prioritising and multi-tasking Ability to react to events decisively and effectively and suggest innovative solutions to problems Very strong analytical and problem solving skills Prepared and able to learn a number of systems Working to tight deadlines under pressure Willing to share knowledge effectively and show a flexible work approach within a team Self-sufficient with the ability to prioritise and multitask Education/Experience Minimum of 2 years prior experience working within a financial institution, preferably in Investment/Wealth Management/Operations Understanding of the current Regulatory environment Excellent knowledge of Outlook programs, PowerPoint (or equivalent) Prior experience in generating packs/presentation slides Knowledge of how various departments form the structure of Operations