Job summary
An opportunity has arisen for an apprentice based within the Centre for Practice Learning, in the Education centre, Chesterfield Royal Hospital. The Business Admin Apprentice will provide comprehensive and high-quality administrative support to the Centre for Practice Learning to ensure our education and training activities for non-medical learners and the clinical staff supervising and supporting them during their clinical placement, meet the required standards, to ensure we have a safe, effective clinical workforce for now and into the future.
If you are considering developing your career in education and share our values, this may be the opportunity for you. In return, we can offer you support and opportunities to develop your career, a purpose-built modern learning environment to work in and a friendly welcome into our Practice Learning team.
Main duties of the job
Assist the Centre for Practice Learning with the planning, coordination and promotion of education and training activities. This includes room bookings, room set up, preparation of course registers, preparation of resources and arranging hospitality.
To support the Centre for Practice learning to ensure education and training activities are accurately recorded on the electronic Learning Management System.
Provide diary management for team members, including booking meetings, education sessions, career events, LEM meetings.
Establish and maintain effective communication including enquires, emails and correspondence within the multidisciplinary team internally and externally, HEI partners and other NHS organisations or practice learning teams if appropriate, demonstrating good working relationships with all levels of staff and learners.
To prioritise own workload, working to timelines and ensuring deadlines are met.
Be able to work autonomously and as part of a team.
Have the ability to question effectively and seek clarification from individuals to enable effective decision making.
To maintain confidentiality at all times.
About us
Our vision : Exceptional patient care provided by exceptional people.
Our mission : To bring our people, communities and partners together - providing patient care we can all be proud of. We all play a part in achieving this, by living up to the values we promise to our patients and each other. As members of staff, we will always be guided by our Proud to CARE values:
1. COMPASSION - treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values.
2. AMBITION - Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeing.
3. RESPECT - Valuing and appreciating everyone - listening, learning, and acting on their experiences, being open and honest; and recognising that working with others brings benefits.
4. ENCOURAGEMENT- Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future.
Job description
Job responsibilities
Please refer to the Job Description and Person Specification for the full details of the role and main responsibilities.
Person Specification
Qualifications and Training
Essential
5. GCSE English & Maths Grade C/4 or above (or equivalent)
Desirable
6. Any office-based training
Experience
Essential
7. Experience of using a range of Microsoft Packages
Skills and Knowledge
Essential
8. Oral and written communication skills
9. IT literate
10. Attention to detail
11. Good understanding of IG and importance of confidentiality
12. Ability to work under pressure
13. Ability to prioritise workload
14. Ability to deal with a variety of tasks simultaneously
15. Understanding of office procedures
Desirable
16. Analytical skills
17. Proficient in using Microsoft office (Including Excel)
Personal Attributes
Essential
18. Professional appearance and polite manner
19. Excellent written and verbal communication
20. Team worker
21. Adaptable to meet service needs
22. Awareness/understanding of confidentiality
23. Ability to work deadlines
24. Motivated and enthusiastic
25. Able to use initiative
26. Resilient and energised
Demonstrates our Proud to CARE Values
Essential
27. Compassion, Ambition, Respect, Encouragement