CRM Manager - Retail
Brighton, Sussex
Salary £38,000 - £44,000
We are hiring a CRM Manager for a fast-paced and busy marketing team. This is a key role in the team and our client requires an experienced CRM person with skills in data segmentation, content planning, automation, and creating a contact strategy.
This is a hybrid role requiring 2-3 days working from the Brighton office and the rest of the week WFH. It is not fully remote.
For this CRM Manager job you should have:
1. Previously worked in a CRM Manager role for a B2C company with a large customer base.
2. Successfully created and delivered Contact Strategies and Content Plans.
3. Worked in either ecommerce or retail, ideally both.
4. Be an expert in email marketing, but also have skills in SMS and DM as these are areas they are planning to expand CRM activities.
5. Proven skills in data segmentation and creating targeted campaigns.
6. Excellent understanding and skills around all digital marketing channels.
7. Worked with multiple internal and external stakeholders on delivering results.
8. Be highly analytical with excellent reporting skills.
9. Proven skills in increasing engagement and customer lifetime value.
10. Previous experience of managing and improving campaigns through testing and analysis.
Benefits include:
* Pension
* Private healthcare
* Excellent holidays and option to buy more
* Staff discount
* Many, many more…
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