Nottinghamshire Healthcare NHS Foundation Trust
The Trust's Training Department delivers a range of activities and programs across five key themes: Essential Training, Skills for Work & Life, Therapeutic Skills, Recovery Education, and Leadership & Management Development. The department operates across two sites - Duncan Macmillan House, Mapperley, and The Mike Harris Centre, Rampton Hospital.
This role requires a high level of administrative and coordination skills, proficiency in IT and audio visual (AV) equipment, and excellent customer service abilities. The post-holder will play a key role in supporting essential training and induction programs and will share responsibility for managing the department's shared mailboxes. While the role is primarily based at Duncan Macmillan House, occasional travel to other sites may be required.
Main duties of the job
1. Provide comprehensive administrative and coordination support to the People and Culture Training Department.
2. Assist the Training Support Manager in coordinating essential training and induction programs, ensuring smooth delivery and record-keeping.
3. Manage training records, arrange room bookings, and set up multimedia and equipment for training sessions.
4. Handle general administrative tasks, including correspondence, telephone inquiries, and visitor management.
5. Organize and attend meetings, prepare agendas, take accurate minutes, and ensure effective follow-up actions.
6. Work closely with directorate colleagues to commission and support internal and external training initiatives.
7. Ensure adherence to Trust policies, financial procedures, and health and safety regulations.
8. Support departmental projects and contribute to the continuous improvement of training services.
9. Attend team meetings, managerial supervision, and annual performance reviews.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Job responsibilities
The ideal candidate will demonstrate:
1. Strong administrative and organizational skills.
2. Proficiency in IT and AV equipment.
3. Excellent communication and customer service skills.
4. The ability to manage multiple tasks efficiently and work collaboratively within a team.
5. A commitment to upholding the Trust's values of Trust, Honesty, Respect, Compassion, and Teamwork.
This is an exciting opportunity for a motivated and detail-oriented individual to contribute to the development and delivery of essential training within the Trust.
Person Specification
Qualifications - Academic / Craft / Professional
* Educated to NVQ Level 4 or BTEC standard or equivalent level of knowledge and experience
* BTEC in administration or equivalent experience
* To undertake essential training as per trust requirements
Experience
* Knowledge and experience of administrative and financial policies and procedures
* Extensive working knowledge of Microsoft applications: Excel, Word, Outlook, Access and Publisher
* Significant experience in a recent similar role
* Previous experience of day-to-day management of staff
* Experience of coordinating essential training events
Knowledge
* Knowledge of the NHS Training Agenda
* Working knowledge of audio-visual equipment
* Knowledge of procedures in relation to providing a safe working environment
* Knowledge of Essential Training Agenda within the Trust
Skills
* Excellent written and verbal communication skills
* Excellent interpersonal, time management and coordination skills
* Ability to work with minimal supervision and use own initiative
* Excellent organizational skills, office management and the ability to prioritize and work to set timescales with minimum supervision
* Excellent time management and the ability to be proactive
* Good interpersonal skills
* Team player
* Self-motivated and conscientious
* Flexibility to work/cover at other sites to support the demands of the service
* Experience of dealing with people to maintain a high level of customer care and the ability to liaise with professional staff at all levels
* Extensive knowledge of the essential training and induction agenda
* Ability to problem solve
* Ability to prioritize workloads
Contractual Requirements
* Flexibility to work/cover at other sites to support the demands of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
£26,530 to £29,114 a year (pro rata for part time)
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