EUC Analyst - Intune, Autopilot, SCCM, ITSM, PowerShell, M365
Our global law firm client is actively looking to take on a new EUC Analyst (Intune, Autopilot, SCCM, ITSM, PowerShell, M365) to join them on a permanent basis. Our client is a 1000+ user powerhouse with a global outreach and significant budget reinvested into a top-tier technology function, enabling you to work on class-leading projects and gain substantial technical exposure.
To be considered for this EUC Analyst (Intune, Autopilot, SCCM, ITSM, PowerShell, M365) role, it is ideal that you have:
* 3+ years within a similar EUC or Application Support role
* Experience in a law firm (ideal but not required)
* Experience with key skills such as Intune, Application Packaging, Autopilot, and more.
* Knowledge of Document Management Systems (iManage) is ideal but not required.
Key Responsibilities
* Implementation: Deploy end-user device solutions, ensuring they are reliable, secure, and efficient.
* Requirement Gathering: Collaborate with stakeholders to gather and analyze requirements, translating them into actionable tasks.
* Intune: Implement and manage mobile device management (MDM) and mobile application management (MAM) using Microsoft Intune.
* Autopilot: Configure and deploy Windows devices using Windows Autopilot.
* Application Packaging: Package and deploy applications to end-user devices.
* Technical Documentation: Develop and maintain technical documentation.
* Incident Management: Monitor and respond to incident and problem tickets, serving as the frontline of DLM support.
* Patching and Deployment: Execute end-user device patching and application deployments and other changes via change processes.
* Automation and Scripting: Assist in automation and scripting initiatives to enhance efficiency.
* Service Improvements: Contribute to service improvements to enhance efficiency and effectiveness.
* Security: Implement and manage security measures to protect endpoint devices from threats and vulnerabilities.
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