Your new company
Do you want to work for a prestigious company that provides machinery and equipment sales support and services that go above and far beyond?
Your new role
Receives and directs and may action internal and external customer inquiries for the department.
Shares daily discussions with the Service Manager to review workshop performance and to address any specific issues.
Collaboratively works with all departments to create a team-led approach.
Checks work orders before submission to Service Manager and end customers.
Maintains service department filing, records, and department information.
Processes any service documentation such as invoices and purchase orders as required by the manager and invoices in a timely manner to ensure prompt cash flow.
Assists in maintaining health and safety records and ensures these practices are followed.
Attends any work-related training required by the manager to achieve the company goals.
Opens work orders as directed by the Outlet Service Manager and maintains control until they are closed and invoiced.
Coordinates enrolment and follow-up of training attendance as directed.
May process warranty and/or product improvement claims, including the computation of charges, submission, and follow-up.
May update customer information in various systems.
May be required to handle cash or process banking.
Carries out any additional administrative duties as required by the service manager in support of the department or company goals.
What you'll need to succeed
Previous office experience is required; all other training will be provided.
What you'll get in return
The opportunity to work for an excellent team within a prestigious organization.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed).
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