Customer Account Executive / Stock Controller
Location: Papworth Everard
Hours: Monday to Friday 40 hours a week
Salary: £28-£32k
Start Date: ASAP
We are acting on behalf of our client who isa dynamic and growing company and they are looking for a dedicated Customer Account Executive / Stock Controller to join their team. This role involves managing a portfolio of customers, supported by an experienced Account Manager. You will be the main point of contact for customers in your area, ensuring that their queries are resolved promptly and that relationships are developed and maintained with the occasional visit to meet with them face to face.
Key Responsibilities:
1. Support the Commercial Director and Sales & Service Manager in achieving budgeted sales targets.
2. Actively progress the contract renewal program, sharing successes with the commercial team and wider business.
3. Organize, prepare, and deliver customer contract renewal meetings.
4. Build strong customer relationships to ensure account retention and renewals.
5. Prepare and communicate annual price increases.
6. Improve linen utilization within customer accounts.
7. Collaborate with Customer Services and Finance teams to ensure payment and debt control is maintained.
8. Identify new prospects while visiting existing cust...