About The Role
In TPXimpact, our mission to create healthy communities has inspired us to work with a wide range of organisations across the Health sector, including the NHS, ICS/ICBs, local social care, workplace wellbeing and charities. In this role you’ll be individually accountable for driving our strategic goals and delivering our missions in the Health sector. You will own the Health strategy and manage a portfolio of opportunities, propositions, and client relationships to foster new business development and achieve our ambitious transformation objectives in the Health sector.
We want this role to grow our business. You will have a specific target for new business development, responsible for finding and converting opportunities into active projects, and accountable for the ongoing growth of the Health portfolio in line with our Growth Strategy and Digital Transformation business plan. To achieve this, you’ll lead a team of Partners, project consultants, and growth enablement colleagues, creating the conditions for their success in meeting targets and deliverables that align with your Health goals through clear direction, energising leadership, and focused attention.
You’ll constantly refine your Health sector propositions to ensure we’re winning new business with compelling offers which are commercially and operationally sustainable and in line with our missions, purpose and the capability strategies.
You’ll report directly to the Chief Client Officer, and part of the Client Services Growth leadership team. As such, you’ll contribute toward:
* Achieving our Digital Transformation revenue targets and growth expectations as outlined in our business plan.
* Leading the Client Services Growth team to foster collaboration and create conditions for impactful client projects, relationships, and accounts.
* Ensuring the success and motivation of our high-performing Partners working seamlessly with project consultants and capability leaders across the organisation.
* Enhancing the effectiveness of our marketing, communications, and events to build and strengthen our presence and profile in existing and target markets.
* Maintaining the health of our pipeline over the next 6, 12, and 24 months, ensuring it aligns with Digital Transformation’s workforce development plans, propositions, overall business plan, and immediate capacity needs.
Winning New Work
You will define and communicate a compelling vision for our Health strategy, inspiring clients, colleagues, and teams to join us in achieving impactful results and fulfilling our missions. You’ll also create an environment where our account teams, project leads, and delivery teams can develop ambitious strategies for success, progress in their careers, and work creatively to meet client needs.
You will be specifically accountable for ensuring the quality and profitability of our bids and tenders, as well as the viability of our approach, teaming model, and commercial model. Your goal is to improve our win ratios and meet our quarterly forecast win expectations. You will routinely 'own' the entire bid strategy from development through to successful submission and award.
You will be accountable for achieving new business targets in the Health sector. However, we understand that market opportunities fluctuate. Therefore, your inclusive leadership and proactive contribution to the overall divisional target are paramount. Embracing a servant leadership model, you will support, lead, and collaborate with colleagues across Client Services, Digital Transformation, and other divisions to achieve our collective targets. These targets are essential for continued investment in our teams and capabilities, ensuring our overall business sustainability.
Leadership and Impact
You will be a recognised leader and subject matter expert with extensive experience in the health and social care sector. With trusted relationships among commissioners, decision-makers, and executives, you'll serve as a well-connected ambassador for TPX in Health. You will set the vision and strategy, providing shape, direction, and leadership. By clearly defining our offer and value proposition, you will ensure colleagues, partners, and clients understand how to engage and collaborate for success.
You will ensure ongoing growth by building strong relationships, staying attuned to the evolving needs of our clients and delivery context, collaborating with colleagues to refine our offerings, and working closely with project and delivery teams to achieve impactful outcomes that strengthen and expand those relationships.
You will actively sponsor and advocate for advancing opportunities and broader investments—whether within your team or through workforce development, partnerships, or acquisitions—that enhance our reputation and strengthen our capabilities. These efforts should align with our company mission and operational/commercial parameters. This may include co-creating business investment proposals with Capability Leadership, such as the CTIO and CDO.
Relevant Experience
You’ll have a proven track record of leading teams, businesses, departments, portfolios, and accounts in senior or executive roles within the health sector, managing significant scale, accountability, and complexity. You’ll use and enhance what makes TPXimpact a unique partner for the Health sector by refining our organisational ways of working to drive sector transformation. You’ll be a visionary, dynamic individual who can create new markets and foster innovative collaborations through your experience in growing businesses and opportunities in the Health sector.
About You Professional knowledge and experience
External Profile:
* Being a figurehead for the space, you’ll represent TPXimpact and our work externally through thought-leadership, blog posts, hosting and speaking at events.
* You’ll champion our work, internally and externally; ensuring our value proposition and offer are distilled and understood by clients and collaborators.
Behaviours and PACT values
Accountability:
* You’ll be part of the Client Services Growth leadership team, providing strategic oversight to grow our accounts and win new work; outlining and executing your vision, and ensuring the strength and vibrancy of realistic opportunities in our pipeline, which provide DT and TPX leadership with confidence about our progress towards your growth and delivery plans.
Craft:
* Whether through direct line management, coaching, mentoring or leadership more roundly, you’ll ensure our Client Services Delivery colleagues can deliver work creatively, work with integrity, create the conditions in which project teams thrive, and deliver on the commercial expectations of the work.
Togetherness & Craft
* You’ll provide leadership across all sector growth activities, e.g. marketing, networking, events, bidding, pitches, strategic account management, thought leadership, and campaigns.
Technical skills (essential):
* Commercially astute; with significant experience shaping winning financial / commercial models.
* Developing winning bid strategies; and able to contribute compelling bid content to support tender submissions.
* Working with high levels of ambiguity and change.
* Problem solving and curiosity.
* Influencing and navigating internal and external networks.
* Big picture / strategic awareness.
Strengths, drivers and traits
Leading Growth & Clients:
* You'll work closely alongside Client Services Delivery team (accountable to the COO) colleagues to ensure our pre-delivery commitments are achievable, commercially sustainable and aligned to ways of working and models within those capability areas.
* You’ll be very commercially astute and ensure, through detailed commercial oversight, that we win work at competitive and deliverable rates and margins, working collaboratively to build and strengthen commercial acumen in teams to adjust work/effort and focus on achieving business success.
* You’ll play a visible leadership role across our most complex and high-value deals (£5m+), negotiating with clients, developing compelling and innovative commercial models, and closing deals.
* You’ll pursue opportunities to expand our work within and around your sector; advocate for opportunities through the qualification process; working with colleagues to secure the support needed to make a winning submission.
* You’ll ensure we are using insights/data to understand and refine winning strategies, emerging themes/needs, competitor activity and positioning etc., and lead our response to those challenges and opportunities.
* You’ll ensure we’re able to access/use regular and ad-hoc reports which show the value of work in the pipeline and progress against our goals and proactively identify opportunities for improvement - be that around future pipeline; resourcing of teams to close capacity gaps or informing workforce development/partnership plans.
About Us
People-Powered Transformation
We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.
At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Benefits Include:
* 30 days holiday + bank holidays
* 2 volunteer days for causes that you are passionate about
* Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
* Life assurance
* Employer pension contribution of 5%
* Health cash plan
* Personal learning and development budget
* Employee Assistance Programme
* Access to equity in the business through a Share Incentive Plan
* Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
* Financial advice
* Health assessments
About TPXimpact - Digital Transformation
We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.
By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.
We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.
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