Job summary Within Job Description and personal specification As part of the Estates Facilities & PFI team the Transport Supervisor will be responsible for the daily delivery of an efficient and effective customer focused quality Transport service. To effectively assist in and fleet manage 30/40 vehicles and drivers. Liaise with and maintain business relationships with representatives of management within the Trust and other agencies as required. The post holder will have the ability to plan, act and monitor their own and team performance with guidance and support from their line manager and other supervisors to meet the demands of the service. The individual will be adaptable, self-motivated and one who can set clearly defined achievable, individual and team goals and any other duties to complete the tasks required of the Trust. Main duties of the job Within Job Description and personal specification Main duties include the running of the transport office and organising staff and vehicles, answering the main phone within the transport office to provide a service to the Trust and Trust staff. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Date posted 31 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per Annum Contract Permanent Working pattern Full-time Reference number 205-6946585 Job locations Royal Stoke Royal Stoke UHNM hospital Transport Services Stoke on Trent ST4 6QG Job description Job responsibilities Within Job Description and personal specification Lead and supervises a team of staff, ensuring that staff follow standard operational procedures, good practice and established methods of work including Trust Values through Customer and Team service delivery. Hold & maintain full clean Driving Licence. In house vocational training will be provided as required Provide a full range of distribution services to all contracts, including wards, departments and areas within the University Hospitals of North Midlands Trust, and other external customers/suppliers as required by the service. Abide by the Trusts Fleet & Transport Management Policy and Drivers Code of Practice. Check all vehicles, equipment daily or prior to use, are safe to use, recording and reporting any defects. Assist in making cost savings by using resources as economically as possible as directed by the Trust. Attend regular briefings with the Transport Department Manager. Develop and maintain a harmonious industrial relationship with all staff and representative Receive training in accordance with their job specification and/or trust requirements to a recognised and achievable standard. Learn all duties of Transport drivers and be able to cover drivers shifts where needed. This is achieved by working agreed 17 week rotas Varying rotas between the hours of 6am-9pm including covering bank holidays and weekends, which can change due to departmental changes i.e. covering sickness and annual leave., therefore the Post requires the individual to be flexible and motivated one who can work to clearly defined achievable, individual and team goals and any other duties to complete the tasks required of the Trust. Be responsible for your own Health & Safety and that of any other person working with you. Take care to ensure that your activities do not put others at risk, and conform to Health & Safety Risk assessments by following safe systems of work. Training of new starters on routes as a 17 week rota will take time to learn. The post holder should ideally have experience off IT systems and a general knowledge off administration duties. Good communication skills are imperative. A good knowledge off road traffic law and drivers hours and regulations. Ideally a CPC qualification. Take active responsibility for personal development reviews with their Line Manager. Attend any courses or training events appropriate to Estates Facilities & PFI and the post holder's development. Learn how to deploy a team of Estates Facilities & PFI Drivers, prioritise urgent requests and draw up weekly staff rotas. Learn to do spot checks for employees and vehicles. Monitor and report faults on vehicles and equipment ensuring corrective action. Responsible for the Safe use of vehicles and equipment, carrying out regular checks on usage and availability Maintaining stock control of all vehicles, equipment and uniforms Authorise excess and overtime hours Record staff sickness and attendance authorise absences for annual leave, change shift/rota patterns on the time management system. Refer any other absences to their line manager. Deal with frequent interruptions with unexpected occurrences e.g., staff shortages, vehicle breakdowns, infection breakouts and emergencies. Dealing with vehicles outside conditions, sometimes working under pressure and taking control of Stressful situations, requests or demands on the service. To learn staff roles and being To take every reasonable opportunity to maintain and improve your professional knowledge and competence. Provide and receive routine information requiring tact or persuasive skills, barriers to understanding; provide advice, instruction, or training to groups. Knowledge of procedures, relevant certification or equivalent experience, skills, and knowledge. As far as possible, ensure that security of all premises and internal departments is maintained. Investigates problems e.g. stock issues, vehicle maintenance, fault finding, staff cover. Completing risk assessments where required. Assess recourse requirement upon attendance to an incident or standard task. Organises and adjusts staff rotas, plans work schedules. Plan and ensure training of CPC is completed on time and that training records are complete. Identify training requirements of the team and train and retrain as necessary. Complete Personal development reviews for relevant drivers within individual parameters. Liaison with external bodies such as the Police, courier service, on call engineers as per standard procedures, ensuring there are no breaches of standing operating procedures. During other incidents e.g. Roaf Traffic Incidents, police liaison may be required. Use of tools, equipment, filliong of vehicles with Ad-Blue, oil washing fluids etc. Assist patients, staff general public, with any enquires around transport. Implements departmental policies and SOPs and proposes changes to working practices. Comments on changes to policies in own sphere of work. Assembling, dismantling, or ensuring safe use of equipment. Supervision of stock purchases, timesheets (KRONOS or alternative system); Responsible for day-to-day supervision or co-ordination of staff; regularly responsible for providing training in own discipline, or practical training, or undertake basic workplace assessments. Supports induction of new starters/Supervises staff, trains new staff and trainees in own work area, ensuring completion of mandatory training. Undertakes workplace assessments and appraisals and sickness management and absence processes. Completes timesheets and/or similar records of information e.g. Vehicle checks. Responsible for storage of data/Responsible for taking and transcribing minutes. Completes incident forms/daily occurrence book/ Datix's as necessary. Ensure adequate information gathered to review incidents and complete the DATIX reports. Undertake surveys or audits, as necessary to own work. Take a leading role in developing and monitoring effective service provision and work practices. Provide/ coordinate qualified cover as necessary in the absence of the Management in terms of staffing recourse to meet operational requirements. Frequent sitting or standing in a restricted position; occasional moderate effort for several short periods/Occasional moderate effort for several long periods; frequent moderate effort for several short periods. Restricted movement due to continuous operation of equipment e.g. keyboard; lifting equipment, supplies, moving patients/Lifting and pushing equipment. Physically fit and able to assist in the movement of beds and equipment as required. Frequent concentration e.g. for use of equipment; Occasional concentration interruptions to deal with emergencies. Concentration required when writing reports of serious incidents, interrupted by emergency vehicle incidents. Occasional distressing or emotional circumstances. Exposure to deadlines. Exposure to violent or traumatic situations. Occasional exposure to unpleasant situations; inputs at keyboard for significant part of shift. To take every reasonable opportunity to maintain and improve your professional knowledge and competence. To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process. To take reasonable care for your own Health and Safety and that of any other person who may be affected by your acts or omissions at work. To co-operate with University Hospitals of North Midlands (NHS) Trust in ensuring that statutory regulations, codes of practice, local policies and departmental health and safety rules are adhered to. Job description Job responsibilities Within Job Description and personal specification Lead and supervises a team of staff, ensuring that staff follow standard operational procedures, good practice and established methods of work including Trust Values through Customer and Team service delivery. Hold & maintain full clean Driving Licence. In house vocational training will be provided as required Provide a full range of distribution services to all contracts, including wards, departments and areas within the University Hospitals of North Midlands Trust, and other external customers/suppliers as required by the service. Abide by the Trusts Fleet & Transport Management Policy and Drivers Code of Practice. Check all vehicles, equipment daily or prior to use, are safe to use, recording and reporting any defects. Assist in making cost savings by using resources as economically as possible as directed by the Trust. Attend regular briefings with the Transport Department Manager. Develop and maintain a harmonious industrial relationship with all staff and representative Receive training in accordance with their job specification and/or trust requirements to a recognised and achievable standard. Learn all duties of Transport drivers and be able to cover drivers shifts where needed. This is achieved by working agreed 17 week rotas Varying rotas between the hours of 6am-9pm including covering bank holidays and weekends, which can change due to departmental changes i.e. covering sickness and annual leave., therefore the Post requires the individual to be flexible and motivated one who can work to clearly defined achievable, individual and team goals and any other duties to complete the tasks required of the Trust. Be responsible for your own Health & Safety and that of any other person working with you. Take care to ensure that your activities do not put others at risk, and conform to Health & Safety Risk assessments by following safe systems of work. Training of new starters on routes as a 17 week rota will take time to learn. The post holder should ideally have experience off IT systems and a general knowledge off administration duties. Good communication skills are imperative. A good knowledge off road traffic law and drivers hours and regulations. Ideally a CPC qualification. Take active responsibility for personal development reviews with their Line Manager. Attend any courses or training events appropriate to Estates Facilities & PFI and the post holder's development. Learn how to deploy a team of Estates Facilities & PFI Drivers, prioritise urgent requests and draw up weekly staff rotas. Learn to do spot checks for employees and vehicles. Monitor and report faults on vehicles and equipment ensuring corrective action. Responsible for the Safe use of vehicles and equipment, carrying out regular checks on usage and availability Maintaining stock control of all vehicles, equipment and uniforms Authorise excess and overtime hours Record staff sickness and attendance authorise absences for annual leave, change shift/rota patterns on the time management system. Refer any other absences to their line manager. Deal with frequent interruptions with unexpected occurrences e.g., staff shortages, vehicle breakdowns, infection breakouts and emergencies. Dealing with vehicles outside conditions, sometimes working under pressure and taking control of Stressful situations, requests or demands on the service. To learn staff roles and being To take every reasonable opportunity to maintain and improve your professional knowledge and competence. Provide and receive routine information requiring tact or persuasive skills, barriers to understanding; provide advice, instruction, or training to groups. Knowledge of procedures, relevant certification or equivalent experience, skills, and knowledge. As far as possible, ensure that security of all premises and internal departments is maintained. Investigates problems e.g. stock issues, vehicle maintenance, fault finding, staff cover. Completing risk assessments where required. Assess recourse requirement upon attendance to an incident or standard task. Organises and adjusts staff rotas, plans work schedules. Plan and ensure training of CPC is completed on time and that training records are complete. Identify training requirements of the team and train and retrain as necessary. Complete Personal development reviews for relevant drivers within individual parameters. Liaison with external bodies such as the Police, courier service, on call engineers as per standard procedures, ensuring there are no breaches of standing operating procedures. During other incidents e.g. Roaf Traffic Incidents, police liaison may be required. Use of tools, equipment, filliong of vehicles with Ad-Blue, oil washing fluids etc. Assist patients, staff general public, with any enquires around transport. Implements departmental policies and SOPs and proposes changes to working practices. Comments on changes to policies in own sphere of work. Assembling, dismantling, or ensuring safe use of equipment. Supervision of stock purchases, timesheets (KRONOS or alternative system); Responsible for day-to-day supervision or co-ordination of staff; regularly responsible for providing training in own discipline, or practical training, or undertake basic workplace assessments. Supports induction of new starters/Supervises staff, trains new staff and trainees in own work area, ensuring completion of mandatory training. Undertakes workplace assessments and appraisals and sickness management and absence processes. Completes timesheets and/or similar records of information e.g. Vehicle checks. Responsible for storage of data/Responsible for taking and transcribing minutes. Completes incident forms/daily occurrence book/ Datix's as necessary. Ensure adequate information gathered to review incidents and complete the DATIX reports. Undertake surveys or audits, as necessary to own work. Take a leading role in developing and monitoring effective service provision and work practices. Provide/ coordinate qualified cover as necessary in the absence of the Management in terms of staffing recourse to meet operational requirements. Frequent sitting or standing in a restricted position; occasional moderate effort for several short periods/Occasional moderate effort for several long periods; frequent moderate effort for several short periods. Restricted movement due to continuous operation of equipment e.g. keyboard; lifting equipment, supplies, moving patients/Lifting and pushing equipment. Physically fit and able to assist in the movement of beds and equipment as required. Frequent concentration e.g. for use of equipment; Occasional concentration interruptions to deal with emergencies. Concentration required when writing reports of serious incidents, interrupted by emergency vehicle incidents. Occasional distressing or emotional circumstances. Exposure to deadlines. Exposure to violent or traumatic situations. Occasional exposure to unpleasant situations; inputs at keyboard for significant part of shift. To take every reasonable opportunity to maintain and improve your professional knowledge and competence. To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process. To take reasonable care for your own Health and Safety and that of any other person who may be affected by your acts or omissions at work. To co-operate with University Hospitals of North Midlands (NHS) Trust in ensuring that statutory regulations, codes of practice, local policies and departmental health and safety rules are adhered to. Person Specification Supervisor Essential 2 years supervising experience Desirable 2 years supervising experience Experience Essential 2 Years experience of computer skills Desirable Phone experience Person Specification Supervisor Essential 2 years supervising experience Desirable 2 years supervising experience Experience Essential 2 Years experience of computer skills Desirable Phone experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name University Hospital of North Midlands NHS Trust Address Royal Stoke Royal Stoke UHNM hospital Transport Services Stoke on Trent ST4 6QG Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)