About Us: We are a busy 5 Partner Practice based in East Sussex, and we’re currently seeking a part-time Receptionist/Administrator to join our team at Woodhill Surgery in Mayfield. If you’re organized, tech-savvy, and ready to contribute to our patient-focused environment, read on!
Position Details:
Role: Receptionist/Administrator
Hours: Approximately 24.5 hours per week (with flexibility for additional hours)
Location: Woodhill Surgery, Mayfield
Responsibilities: As a member of our team, you’ll play a crucial role in ensuring smooth operations and excellent patient experiences. Here’s what you’ll be doing:
1. First Point of Contact:
o Handle telephone, face-to-face, and online inquiries.
o Project a positive and friendly image to patients and visitors.
2. Appointment Management:
o Book, cancel, amend, and organise appointments.
o Assist with requests for home visits.
3. Patient Services:
o Handle patient queries and requests for prescriptions.
o Register new patients onto the clinical system.
4. Administrative Tasks:
o Maintain accurate filing systems.
o Process payments in line with cash handling procedures.
5. Team Collaboration:
o Work closely with clinicians, nurses, and our practice manager.
o Contribute to a welcoming and efficient environment.
Additional Duties:
* Follow Practice Policies: Adhere to all practice policies and procedures, including confidentiality and health and safety.
* Other Responsibilities: Be prepared to take on any other duties required by the practice.
Requirements:
* IT Literacy: Proficiency in using computers and software.
* Experience: Previous NHS experience is desirable but not essential (training provided).
* Organization Skills: Ability to work accurately in a fast-paced setting.
Application Note: Unfortunately, we cannot accept applications from current patients at the surgery.
If you’re ready to contribute your skills and enthusiasm, send us your CV and a brief note explaining why you’d be a great fit!
Job Type: Part-time
Pay: From £15,480.00 per year
Expected hours: 24.5 per week
Benefits:
* Company pension
* Employee discount
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
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