Job summary
Ward Clerk - Acute Respiratory/Medical Ward (Ward 9)
Location: Wexham Park Hospital
Hours: Full-time, 37.5 hours per week
Role Summary: The Ward Clerk will play a crucial role in supporting the administrative functions of Ward 9, a busy acute respiratory and medical ward. The position requires a dynamic and professional individual who can efficiently manage the ward's administrative tasks while ensuring smooth coordination between healthcare staff, patients, and visitors.
This role offers an exciting challenge for a motivated individual looking to contribute to patient care by ensuring the efficient operation of an essential hospital ward.
Main duties of the job
* General clerical and administrative duties
* Managing and dealing with all telephone enquiries, new patients, and visitors
* Assisting with buzzer video call entry access to ward areas
* Point of contact for all visitors to the unit
* To maintain patient details on relevant electronic systems updating with necessary requirements such as porting requests
* To manage and update the admission and discharge information system contemporaneously
* Liaise with ward staff to resolve any problems regardless of their job role
* Liaise with other departments such as consultants' secretaries, pharmacy, emergency department, transport, discharge lounge, site managers, porters, etc.
* To provide administrative support to the nursing and medical staff as required
* Make appointments as necessary
* Ensure general tidiness of workstations
* To maintain a safe working environment
* Assisting with audits as required
* Reporting of any estates issues via Planet FM
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognizing that flexibility may mean a range of different working patterns and hours. We do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Date posted: 24 February 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,873 a year Per Annum Incl. HCAS
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 151-KMU169
Job locations: Wexham Park Hospital, Wexham Street, Slough, SL2 4HL
Person Specification Qualifications Essential
* GCSE English & Maths or equivalent
* Computer literate
Desirable
* Excel and Word qualification
Experience Essential
* General Office
* Epic knowledge
Desirable
* Healthcare experience
* EROS ordering knowledge
Skills & Knowledge Essential
* Good communication skills
* To work well in a small team
* Excellent timekeeping
Desirable
* Mental Health first aider
Special Requirements Essential
* Working flexible hours
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Frimley Health NHS Foundation Trust
Address: Wexham Park Hospital, Wexham Street, Slough, SL2 4HL
Employer's website: https://www.fhft.nhs.uk/
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