Location: Flexible (based from one of our offices in Edinburgh, Glasgow or Aberdeen) – Hybrid Working
Salary:£26, - £30, per annum (£13.43 - £15.65 p/h equivalent)
Full time - Permanent
The post-holder will work within a team to deliver trauma-informed, emotional support to applicants to the financial redress scheme for survivors of historical childhood abuse in care in Scotland.
Helpline
The Link Worker team will provide, on a rota-basis, a responsive, high quality, trauma-informed helpline for those engaged in, or registered with, the Redress Scheme. The helpline will be operational Monday – Friday, 10am -6pm.
Link Worker Coordination
Link Workers receive requests from applicants for emotional support whilst their applications are being progressed. Link Workers arrange the supports required by each person, based on a pre-defined menu of options, and will also signpost people to other supports, including but not limited to statutory services, delivery partners, and others. Link Workers liaise as required to ensure the menu of options meets the needs of people who access the support service.