Job Title: DCS Technical Director
Business Sector: Data Centre Solutions
Location: London, UK
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
1. To lead the establishment development, implementation and maintenance of technical standards, system updates, reviews and service solutions across the EMEA portfolio.
2. To support the performance and profitable growth of CBRE GWS EMEA Data Centre Solutions business.
3. To ensure the effective and efficient delivery of technical operations across the EMEA portfolio.
4. To ensure that the technical operations represent best practice in the data centre sector.
5. To develop future engineering strategic direction on the portfolio and ensure delivery of new initiatives.
6. To support the account teams for technical engineering matters, including technical compliance and training.
7. To act as a senior member of the management team, representing CBRE.
8. To act as a primary interface with clients (and particularly client technical staff) on technical matters.
9. Understand and drive forward the Critical Environment & Risk Management (CERM) model and standards across the contract portfolio with the primary goal being to ensure the efficient and safe operation and maintenance of engineering systems to achieve 100% plant availability and uptime.
10. Work closely with key leaders around the DCS business, including QHSE and Reliability.
11. To positively contribute towards improving our technical capability, standards and operational delivery on the contract level and have a vital role to drive the vision and route towards consistent engineering excellence.
Key Tasks
1. Act as technical authority providing advice and assistance to maintenance teams as required.
2. Facilitate the implementation, adoption and embedding of the Critical Environment Risk Management (CERM) model processes into the day to day operation.
3. Ensure that all maintenance is carried out in line with Client/CBRE Requirements.
4. Deliver Technical Needs Assessments and produce gap analysis reports to develop training plans.
5. Oversee and ensure the business is supported in the management and delivery of Essential Maintenance Periods as specified in contract scope.
6. Create a network of Technical champions and experts within the business to support the technical requirements, including succession planning, as the business scales and grows.
7. Assist in the development of timely, meaningful reports in relation to productivity, equipment reliability/life expectancy, failure trends, improvements, recommendations.
8. Support Root Cause Analysis investigations and reporting of lessons learnt.
9. Projects/Operations interface.
10. Ensure the right levels of support for the development and implementation of EOP’s & SOP’s.
11. Ensure sites have effective Change Control processes and documentation in place.
12. Work with the Reliability team to conduct regular emergency response simulations and ensure action plans are in place for all possible serious incidents and regularly undertaken in the business.
13. Ensure quality and consistency in the business management.
14. Management of business critical assets with ownership of CMMS implementation and management.
15. Capacity Management Reporting.
16. Ensure Critical Spares Management, approved personnel trained to deliver on site, work permit/authorisation to work and best practices, Critical Contractor supply chain management.
Skills / Experience / Background
1. Experience as Technical Manager/Director level within a technical critical data centre environments.
2. Knowledge of hard services M&E infrastructure, data rooms, critical systems and complex HV and LV systems.
3. High level of competency and understanding of Critical Environment electrical infrastructures.
4. Comprehensive understanding of HVAC systems and plant operations within Building Services and Critical Environments.
5. Up to date technical knowledge of ACOP’s, fire and environmental control measures, building control requirements, High Voltage, 18th Edition, Refrigeration and the Health and Safety at Work Act.
6. Minimum HNC qualification in appropriate engineering discipline.
7. Degree level qualification in mechanical and electrical engineering is highly desirable.
8. Chartered Engineer status would be highly desirable but is not essential.
9. Authorising Engineer for Permit-to-Work systems.
10. Minimum of 10 years’ experience in a related environment (Data Centres or Critical Engineering Environments).
11. Have a positive and proactive approach to work and able to work by own initiative and as part of a large account team.
12. Excellent written and verbal communication skills, including training and presenting.
13. Assertive and dynamic attitude towards achieving results.
14. Ability to operate as a respected member of a small management group.
15. Ability to work as part of a team and being respectful of other members’ contributions whilst leading and persuading to achieve results.
16. Ability to lead change programmes to implement best technical practice.
17. Ability to think strategically and put strategy into practice.
18. Contractually astute and able to work within the confines of contractual requirements.
19. PC Literate.
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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