Working within the Legal team, the Data Protection team supports all business areas in the UK. The Data Protection Advisor will complete data subject access requests, along with other data requests. Working collaboratively with relevant areas, you will investigate data breaches and complaints as well as assist the business with privacy-related queries. You need to be a confident communicator, highly organised, and have a clear understanding of Data Protection legislation.
Key Responsibilities:
* Be a key part of the team responsible for overall customer contact on data protection related queries.
* Coordinate the investigation and resolution of data protection queries and complaints across the JD UK business operations.
* Ensure individuals’ data protection rights are satisfied in compliance with data protection laws, including rights to information, access, rectification, and erasure.
* Ensure that all data is handled correctly when dealing with individuals exercising their data protection rights.
* Assist the Data Protection Officer and JD Group Legal Team with data protection compliance for the JD Group.
* Assist with data protection audits and spot checks to monitor compliance.
* Support the business in conducting Data Privacy Impact Assessments.
* Assist business areas in maintaining data protection champion relationships, identifying risks and issues.
* Ensure the ROPA (Record of Processing Activities) is maintained.
* Maintain relationships with all JD Group subsidiaries.
* Attend data protection training/events to enhance knowledge of data protection laws and practices.
Skills/Experience/Knowledge Needed:
* Well organised with strong attention to detail.
* Good knowledge of UK data protection law.
* Experience in handling customer complaints effectively.
* Ability to organise and plan your own workload, with an ability to prioritise tasks to meet deadlines.
* Excellent interpersonal, communication, and presentation skills, both verbal and written.
* Able to work individually and as part of a team.
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